Logos 5 won't display properly on my 2nd monitor

Yesterday, when I closed down my laptop, Windows updated (Windows 7 Profession - 32bit). Now, this morning, Logos 5 will not display properly in my 2nd monitor. Is anyone else experiencing this? Any suggestions on what to do?
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What does "not display properly" mean?
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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The program opens fully (i.e. a full screen) on my primary monitor (my laptop), but when I try to pull that fully opened screen over to the 2nd monitor, I get a partial picture and that monitor freezes. I had it happen once previously and restored my system to an earlier date. That solved the problem. In both cases, I think Internet Explorer 10 was part of the update (I use Chrome). Could that be my issue? Should I restore again?
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Further, I can pull any other program I open over to the 2nd monitor and those programs (screens) seem to be fine.
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David S. Daniels said:
The program opens fully (i.e. a full screen) on my primary monitor (my laptop), but when I try to pull that fully opened screen over to the 2nd monitor, I get a partial picture and that monitor freezes. I had it happen once previously and restored my system to an earlier date. That solved the problem. In both cases, I think Internet Explorer 10 was part of the update (I use Chrome). Could that be my issue? Should I restore again?
I've never seen that myself, or even heard it happening to others. Is the second monitor connected by USB, HDMI or a VGA cable?
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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I have a USB cable running to a Kensington Hub through which my laptop connects with my printer, 2nd monitor, and network. It has worked perfectly for 3 years until a couple of times recently when doing a Windows Update (done automatically). As far as I can tell, each of those update included an update related to Internet Explorer.
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David S. Daniels said:
I have a USB cable running to a Kensington Hub through which my laptop connects with my printer, 2nd monitor, and network. It has worked perfectly for 3 years until a couple of times recently when doing a Windows Update (done automatically). As far as I can tell, each of those update included an update related to Internet Explorer.
There have been some issues in the past related to DisplayLink drivers (one example that also occurred after an update: http://community.logos.com/forums/t/68237.aspx). If your monitor uses DisplayLink (most USB ones do), then you should make sure you're running the latest drivers: http://www.displaylink.com/support/downloads.phpThis is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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OK, I did update my drivers from displaylink.com and everything is back to normal!
Thank you so much for taking the time to look into my problem. I love using LOGOS and was feeling pretty bummed out when I could not use the 2nd monitor! Blessings!
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David S. Daniels said:
OK, I did update my drivers from displaylink.com and everything is back to normal!
Thank you so much for taking the time to look into my problem. I love using LOGOS and was feeling pretty bummed out when I could not use the 2nd monitor! Blessings!
Glad it worked out [:)].This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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