Crash, Crash & Crash Again!

Dan

Ok, first log: open Logos and it crashes when loading the layout.

2402.LogosLogs.Dan.20130508-143739.zip

So... open Logos with a blank layout. Open a book and it crashes. (second log)

5700.LogosLogs.Dan.20130508-143907.zip

So... open Logos with a blank layout again. Click on the Home button. Begins to load home page and crashes. (third log)

5810.LogosLogs.Dan.20130508-144222.zip

HELP!

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Dan

Open Logos with a blank layout. Open Passage Guide and do search. Everything ok. Click on the first commentary listed. It opens. The little yellow star shows up. Freezes. Then disappears.

8461.LogosLogs.Dan.20130508-152251.zip

Any help? Logos5 is totally unusable!

JT (alabama24)

https://community.logos.com/discussion/comment/487255#Comment_487255

Sorry for your troubles Dan! I took a look at your logs, but they are beyond my limited abilities to read. Ugh. Hopefully one of the techies will show up soon.

Dan

https://community.logos.com/discussion/comment/487265#Comment_487265

Sorry for your troubles Dan! I took a look at your logs, but they are beyond my limited abilities to read. Ugh. Hopefully one of the techies will show up soon.

Thanks for looking!

Now Logos is downloading 720.6 MB in updates. Weird!

Brisa Davis

I have passed your logs on to the Development department.

Dan

https://community.logos.com/discussion/comment/487286#Comment_487286

Logos finished downloading 800 MB. It only included one new book—which obviously is NOT 800MB. But nothing indexed—it didn't even ask to restart Logos like normal. So I restarted, but still no indexing. So what downloaded? How could I find out?

By the way, the behavior of Logos has not changed. I can open Logos with a blank layout, but the moment I try to do anything Logos crashes.

Dave Hooton

https://community.logos.com/discussion/comment/487289#Comment_487289

So I restarted, but still no indexing. So what downloaded? How could I find out?

Upload the Indexer log as that may have the information.

Brisa Davis

Are you still experiencing this crash? If so, please try rebuilding your index. You can do this by entering the command "Rebuild index" into the command line.