BUG: L5 hanging on "Preparing Library" at startup

Donnie Hale
Donnie Hale Member Posts: 2,036 ✭✭✭
edited November 2024 in English Forum

5.0b SR-3; Windows 7 x64; Core i7 (1st gen), 12GB RAM.

The last 2 times (it might be 2 of the last 3) that I've started Logos after rebooting (no new resources, as far as I'm aware) it has hung on the "Preparing Library" screen. I've let it run for about an hour each time then killed the Logos.exe process. I don't have logs.

I noticed each time (in Task Manager) that the LogosIndexer.exe process (as implied by "Preparing Library") had read only a small number of bytes (~117KB this time) and that it had written *zero* bytes. Again, this was true both of these occurrences. LogosIndexer.exe finished within a couple of seconds after killing Logos.exe. So it sure seems like Logos.exe was blocking LogosIndexer from doing whatever it was that it wanted to do.

FYI...

Donnie

Comments

  • David Bailey
    David Bailey Member Posts: 654 ✭✭

    Donnie,

    I have also noticed this on my computer at work. In fact, today this happened to me at least 4 times. I would close out the "Preparing Library..." splash screen, stop the logos.exe process, and re-start L5. It starts up without an issue.  I've noticed this in the past, but it didn't occur that often, so I didn't think much of it.

    David

  • Dave Hooton
    Dave Hooton MVP Posts: 36,120

    It is worth trying this fix http://wiki.logos.com/Logos_4_Windows_Is_Hanging_Right_After_Startup

    If it still continues and no logs (logos.log, logosIndexer.log) are generated contact Tech Support.

    Dave
    ===

    Windows 11 & Android 13

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