Frequent crash when creating note using Logos Bible App in iPad

Kang Teng Ong

Recently, I have experienced frequent crash while creating note using Logos Bible App in iPad.

Hope this issue could be fixed soon

JT (alabama24)

Kang Teng Ong said:

I have experienced frequent crash while creating note using Logos Bible App in iPad.

What version of the app? What device? What resource? How large is the note file? Do the crashes happen in other note files, or just the one?

Kang Teng Ong

https://community.logos.com/discussion/comment/492986#Comment_492986

Version 3.3.0 (3.3.0.2095) on iPad 3

I was creating note with highlight on Lexham bible. The crash happened whenever I change the note/highlight style for all the notes I created.  

Thanks,

kangteng

JT (alabama24)

https://community.logos.com/discussion/comment/492988#Comment_492988

I have the same setup and am experiencing no crashes. What can you tell me about the note file? Can you pretend to print it in L5 (don't really print it!) and see how many pages it is?

Also, how many downloaded resources do you have? Sometimes the best fix is to delete and reinstall the app. This is fairly simple if you don't have many downloaded resources or very large note files.