I just downloaded Logos 5 i have no idea how to use it
I have no books in my Library but I bout the Silver Package, Cornelius Van Til, Charles Spurgeon, A.W. Pink and John Piper collections and none of them show up?
What have I done wrong.
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Hi Arthur - and welcome to the forums.
once you install the software and login using the credentials you used when you made your purchases you should be prompted that there are resources to be downloaded (assuming you are connected to the Internet)
are you seeing this?
Graham
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Arthur Bernier said:
I have no books in my Library but I bout the Silver Package, Cornelius Van Til, Charles Spurgeon, A.W. Pink and John Piper collections and none of them show up?
What have I done wrong.
Welcome [:D]
Wonder if resources have downloaded and indexed ?
Logos has Installation Guide => http://www.logos.com/installation
For learning Logos, wiki has => http://wiki.logos.com/Getting_Started_with_Logos with Tips that are usable in Logos 5 plus => http://wiki.logos.com/Logos_5_Video_Tutorials that has links to many Logos 5 video tutorials.
Keep Smiling [:)]
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Hi Arthur,
Once you are connected to the internet, have started the program, and have logged into your account then things should start to download.
On a Mac that means that a small icon will appear in the top right of the screen. Hovering the cursor over this icon will indicate that Logos is either downloading or indexing. For a new installation this can take a long time running into hours depending on the speed of the connection and the computer's capability. It is not until both processes have been completed that Logos will function fully.
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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Thanx everyone let me try this again now
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It is not doing any of those things, it briefly says synchronizing but then stops and proceeds to a completely empty library?
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Arthur Bernier said:
It is not doing any of those things, it briefly says synchronizing but then stops and proceeds to a completely empty library?
Are you able to post screenshots showing your main Logos screen and your library?
Details of taking / posting screenshots are at http://wiki.logos.com/Screenshot
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Arthur Bernier said:
It is not doing any of those things, it briefly says synchronizing but then stops and proceeds to a completely empty library?
It's possible the indexer (which downloads the files you need) is crashing. To help you further, we will need to see logs. Please turn on logging permanently and upload all the logs, as described here: http://wiki.logos.com/Diagnostic_Logging
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Arthur Bernier said:
proceeds to a completely empty library
Arthur:
I wonder if you aren't seeing anything on the screen and are concluding there's nothing in your library. I say that not to be condescending, but a similar thing happened to me years ago when I first loaded L3. It wasn't like any other bible programs I had used because I didn't see a bunch of things when I first launched the program.
Click on the second large icon from the left in the upper-left corner and let us know if you see some resource titles.
Again, please don't feel insulted if I have assumed too much.
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
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Hi Arthur,
I apologize for the difficulty. We have an article that may address this issue. If this doesn't work, please call support and we'll get it straightened out right away.
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