Logos 4 in Windows 7 crashes when highlighting text in at least two Bible translations.

Granberry
Granberry Member Posts: 7 ✭✭
edited November 2024 in English Forum

When I try to highlight text in at least two Bible translations, Windows 7 box indicates "Logos 4 is no longer working" and when I click ok Logos shuts down.

In other resources it does not do it.  I know that it crashes when highlighting text in NASB and NIV.

It only does it on my Toshiba laptop and not on my PC.  It just started doing it recently.  Before that I had no problem.

8/3/2013

Comments

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,078

    I don't know the cause of this problem, but since you are running Windows 7, it is possible to update to Logos 5 for free. The free update contains all the latest bug fixes (which may just happen to solve this problem) but not necessarily all the new features available for purchase in a Logos 5 base package.

    Get the free installer here: http://www.logos.com/installation

  • Lynden O. Williams
    Lynden O. Williams MVP Posts: 9,012

    Welcome to the Forums. Granberry, if you still have problems after installing Logos 5, please follow the instructions found here and post your logs, to help pinpoint the problem. 

    http://wiki.logos.com/Diagnostic_Logging

    Mission: To serve God as He desires.

Categories