Logos 4 crashing since last update on the 15th

Cindy
Cindy Member Posts: 138 ✭✭
edited November 2024 in English Forum

I have Logos Bible Software 4.6c SR-3 (4.63.0.0365) and ever since it updated last, on the 15th, it's constantly crashing. Sometimes it crashes right after I open it, other times it waits till I go to my bible study layout.I figured that by now you'd have plenty of other posts about it but I guess now.  I'm sure more will come though and hope you're able to fix it soon as it's really annoying. Here's my logs if you need them:

3733.Aug17thLogos4Crash.zip

8637.Aug17thLogos4Error.zip

Comments

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,086

    The problem appears to be related to opening a Bible with a reverse interlinear (not sure if it's a specific one or not); this is probably why it tends to crash when you open your Bible Study Layout.

    Please hold down CTRL when you start Logos 4, check the "Use blank layout" checkbox on the Sign In dialog, then click Sign In.

    My suspicion is that one or more of your reverse interlinear resources are out of date. In the command box (at the top of the application), enter "update resources", press Enter, and wait for the check for updates to run. This should ensure that all the latest resources are installed.

  • Cindy
    Cindy Member Posts: 138 ✭✭

    Thank you!  it appears to be fixed now!  I appreciate your help.