Crash On Open Mac

Rusty Wandall
Rusty Wandall Member Posts: 3 ✭✭
edited November 2024 in English Forum

I opened Logos for the first time on my wife's computer.  She's used it a bunch.  It said there was an update, and I told it to update.  The update froze the computer.  After I restarted, now Logos won't even open.  Please help!   Log below!

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    I opened Logos for the first time on my wife's computer.  She's used it a bunch.  It said there was an update, and I told it to update.  The update froze the computer.  After I restarted, now Logos won't even open.  Please help!

    Welcome to the forums Rusty! Sorry you are having troubles. [:S]

    Log below!

    Please do not paste logs into the forums. It would be helpful if you could edit your post and delete the log. 

    The log you attached is a crash log from Apple. We will need to see Logos logs instead.

    1. Try loading to a blank layout (press and hold the command key immediately upon startup. Check appropriate box.
    2. If that doesn't work, please enable and post logs. See the appropriate link in my signature line for more help.

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • Rusty Wandall
    Rusty Wandall Member Posts: 3 ✭✭

    sorry for breaking the rules with posting the log, and not having it be the correct one. 

    I re-downloaded the installer file from logos.com and reinstalled and it seems to work.  The original mac install got corrupted and even has a different name and is grayed out in my applications folder.  Logos ran first time after downloading the installer again.

    Rusty

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Sounds good Rusty. If you have any more issues, let us know. [:)]

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!