Software keeps needing to index, but it already has, plus all the crashes.

Rick Cabral

When is all these issues gonna be fixed? There have been numerous crashes, the software is not closing down the right way. Plus it keep saying it's indexing and I have the logos logo on the top of MAC menu. I keep pausing to save battery and it's already been indexed.

Graham Criddle

Hi Rick - and welcome to the forums

Rick Cabral said:

There have been numerous crashes, the software is not closing down the right way

There are reports of various issues but I am not aware of the specific issues you are experiencing.

Please enable diagnostic logging and post logs as per https://www.logos.com/support/logos5/mac/problem

Rick Cabral said:

Plus it keep saying it's indexing and I have the logos logo on the top of MAC menu

Indexing is resource-intensive - have you recently purchased new resources?

Rick Cabral said:

and it's already been indexed.

Any time resources are updated the indices need to be updated as well.

Are you able to provide any more information or context?

What version of Logos 5 software are you running?

Graham 

JT (alabama24)

Welcome to the forums Rick! Sorry you are having troubles. [:S]

Rick Cabral said:

When is all these issues gonna be fixed?

As Graham suggested, we will need logs to help figure out what is going on. The link in my signature line will assist you with that. It also might be beneficial for you to read through THIS thread.

This thread may be moved to the Logos 5 forum. The "general" forum is for general issues, not related to any of the various software engines (i.e. "What resource should I buy").