Install Error

I poked around the forum but didn't see this issue elsewhere. If it's a duplicate than I apologize.

In the install process, I am getting this error:

If I cancel the install, I can just choose to open Logos without doing the update.

I'm relearning Windows after transferring back from Mac (for work purposes alone, I assure you!), so maybe it's something simple I'm missing. I recently installed Windows 8 Pro. I tried looking for error logs but couldn't find anything.

Any ideas?

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Comments

Dave Hooton

This can be fixed by changing folder ownership. If that fails then the remedy is to run Logos or the Setup program with Admin elevation (right click the shortcut and choose "run as a administrator"), but you will have to do this for every software update.

Carchemish

https://community.logos.com/discussion/comment/528886#Comment_528886

Thanks for the quick reply. When I went to change ownership, this is what I got:

I'm not sure why it wouldn't let me change it, but I ran it as Administrator and the install worked fine. In the hopes of avoiding having to do it every time, I found the following option:

That has it working anyway. Thanks for the help.

Dave Hooton

https://community.logos.com/discussion/comment/528894#Comment_528894

You (My name) should be the owner, not an Admin person. Try the \system\af (?) folder as per your screenshot as that is where the error is reported.