Error - Indexer stopped

JAC

Program was indexing resources Friday night with 4,000+ resources remaining.

Saturday morning, error message was there, i.e., indexer had stopped with 2,487 resources remaining.

“Logos Bible Software 4 Indexer has stopped working”

ERROR MESSAGE DETAILS 090905

Description:

Stopped working

Files that help describe the problem:

C:\Users\Jim.JAC-PC.000\AppData\Local\Temp\WERA1E0.tmp.version.txt

C:\Users\Jim.JAC-PC.000\AppData\Local\Temp\WERB89C.tmp.mdmp

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P.S. I do not seem to be able to add the log files to this post.

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Comments

Pieter Pretorius

I am struggling to get the indexing to work. It took about four restarts of Logos before it said that is is preparing files (that might take a very long time) and only then could I see the count of files going down, holding the mouse over the icon. After about a hundred files or so being indexed, Windows 7 gave a message that the indexer stopped working (just a flash on the screen, nothing to copy or send on). I closed Logos 4 and restarted it and after logging in, it is now downloading 560mB of data again.

System: Intel Core i7 2.67GHz, 3GB memory; Winodows 7

Pieter Pretorius

https://community.logos.com/discussion/comment/6788#Comment_6788

Crashed again - got to about 890 resources (from 1254).

Log file should be attached (tried to upload and save the log file - not sure if it is working)

Logos4Indexer.log

Pieter Pretorius

https://community.logos.com/discussion/comment/6806#Comment_6806

I removed all the "old" files of previous versions as well as PBB files but it still crashes.

Logos4.log

Pieter Pretorius

https://community.logos.com/discussion/comment/6889#Comment_6889

And the log file.

Logos4Indexer.log

George Allakhverdyan

https://community.logos.com/discussion/comment/6890#Comment_6890

And the log file.

Hi Peter, are you still experiencing this problem? Are you using a different language in Windows other than English?

George Allakhverdyan

Program was indexing resources Friday night with 4,000+ resources remaining.

Saturday morning, error message was there, i.e., indexer had stopped with 2,487 resources remaining.

“Logos Bible Software 4 Indexer has stopped working”

ERROR MESSAGE DETAILS 090905

Description:

Stopped working

Files that help describe the problem:

C:\Users\Jim.JAC-PC.000\AppData\Local\Temp\WERA1E0.tmp.version.txt

C:\Users\Jim.JAC-PC.000\AppData\Local\Temp\WERB89C.tmp.mdmp

Read our privacy statement:

http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

P.S. I do not seem to be able to add the log files to this post.

Hi James, try to upload using the 'Options' button when you're posting and clicking on the add/update button. If that doesn't work, just e-mail those logs to me george@logos.com, Thanks.