Error Message: Could not open online resource

David Dumler
David Dumler Member Posts: 1
edited November 2024 in English Forum

I am using an Asus TF700 with Android 4.2.1 and v 2.6.6 of the Bible app.   My library is displayed, but any attempt to view any resources (except the Lexham Bible which is automatically downloaded) results in the error message "Could not open online resource".  I have verified that I am properly logged in and I have re-installed the app.  I have also tried different wireless networks without success.  I am able to access my resources from my android phone without any problems.  

Any suggestions would be greatly appreciated.

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Comments

  • Ty Zucker
    Ty Zucker Member Posts: 4

    Similar issue for me on a Galaxy Tab 10.1 

    I cant open my ESV translation and instead get "Could not open offline resource."

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    David Dumler said:

    Any suggestions would be greatly appreciated.

    Can you please send us your log information by going into Settings > Help > Send Support Info?

  • Pomeroy J. Moore
    Pomeroy J. Moore Member Posts: 7 ✭✭

    I had same problem on my Asus TF300T. First reply from Support was to Force Stop and reopen which did nothing. Second reply was to unistall and reinstall the app. This seems to have cleared the problem I was having.

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