Crash

Doug Jeffers
Doug Jeffers Member Posts: 2 ✭✭
edited November 2024 in English Forum

Opened Logos 5 as usual but then within a few minutes it just crashed. This happens every time I open Logos. It is on my Macbook Pro. Also, a msg. comes up about the error and a long report (looks like programming language) and says this report will be sent to Apple automatically. But noone seems to have changed it or contacted me. Thx.

3187.LogosLogs.dj.20131006-111017.zip

Comments

  • Jack Caviness
    Jack Caviness MVP Posts: 13,595

    Thanks for the logs. Noticed a large number of errors, but I am not proficient enough to find useful information. Someone else will need to check that for you.

    Doug Jeffers said:

    Also, a msg. comes up about the error and a long report (looks like programming language) and says this report will be sent to Apple automatically. But noone seems to have changed it or contacted me. Thx

    Apple does not normally respond to those reports. They probably become part of the statistical database. They may forward them to Logos, but I don't know.

    Sorry I could not be more help.

    Enable-and-Submit-Log-Files | Install 

  • Dave Hooton
    Dave Hooton MVP Posts: 36,126

    Doug Jeffers said:

    Opened Logos 5 as usual but then within a few minutes it just crashed.

    There is no crash info in the error log - more tellingly, there is no crash log! The Mac console log indicates a crash in Mono code.

    Try updating to the latest version via https://www.logos.com/support/logos5/mac/install, otherwise you will have to contact Logos Support on Monday.

    Dave
    ===

    Windows 11 & Android 13

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