installation problem on windows 8

I am installing L5 on Windows 8 64 bit using method 2. It's been preparing my library forever and I have just got a message that Logos installer has stopped working... Should I leave it to continue preparing my library for a few more hours, or should I take steps to cure the indexing problem? I'm completely new to windows 8, new computer about 3 days ago...

computer says:

Description:
Exception in TryCreateCore

Files that help describe the problem:
C:\Users\nicky\AppData\Local\Temp\WERB3C3.tmp.mdmp

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Comments

nicky crane

now i ttells me L5 is not responding. I have closed it and tried to restart it

Mark Barnes

Without logs it is impossible to say what the problem is.

nicky crane

https://community.logos.com/discussion/comment/536098#Comment_536098

where do I find the logs? Can I enable logging if I can't open L5?

JoshInRI

https://community.logos.com/discussion/comment/536098#Comment_536098

Logos and Windows 8.x - Hah!

I see the real reply in Mr. Barnes reply ".....it is imposssible......"

I keep waiting and waiting....heavy sigh.

Apparently the Logos developers for Android think all we need is an ereader.

As Eyeore says in the 100 Acre Wood - "O Bother"

Mark Barnes

https://community.logos.com/discussion/comment/536108#Comment_536108

where do I find the logs? Can I enable logging if I can't open L5?

See 'How to ask for help' in my signature, below.

nicky crane

https://community.logos.com/discussion/comment/536121#Comment_536121

have done. many thanks. had some problem attaching file name, so copied the whole thing...

2013-10-19 17:33:04.7894 1 Info OurApp Starting application (5.1b SR-2, version 5.1.2.0083 on Microsoft Windows NT 6.2.9200.0) at 0,894 seconds.
2013-10-19 17:33:04.7894 1 Info LogosApplication Checking application compatibility mode for 'Logos.exe'.
2013-10-19 17:33:04.9124 1 Info OurApp WPF rendering tier 2; targeting 20 FPS.
2013-10-19 17:33:04.9144 1 Info OurApp Auto-detected UI language: en-US
2013-10-19 17:33:04.9144 1 Info OurApp Applied UI language: en-US
2013-10-19 17:33:04.9295 1 Info OurApp Culture.Current.LanguageName: en-US
2013-10-19 17:33:04.9295 1 Info OurApp Loading application XAML.
2013-10-19 17:33:05.3547 1 Info OurApp Running application.
2013-10-19 17:33:05.4098 1 Info OurApp Creating AppModel.
2013-10-19 17:33:05.4208 6 Info OurApp Loading DataTypeManager in the background.
2013-10-19 17:33:05.4418 6 Info DataTypeManager (Timed) Initializing data type manager.
2013-10-19 17:33:05.4418 5 Info ScriptEnginePoolFactory (Timed) Initializing new citation engine.
2013-10-19 17:33:05.5038 5 Info ScriptEnginePoolFactory (56ms) Initializing new citation engine.
2013-10-19 17:33:05.5098 5 Info ScriptEnginePoolFactory (Timed) Initializing new citation engine.
2013-10-19 17:33:05.5489 6 Info DataTypeManager (105ms) Initializing data type manager.
2013-10-19 17:33:05.5689 1 Info UserManager Opening UserManager in C:\Users\nicky\AppData\Local\Logos5\Users.
2013-10-19 17:33:05.5709 5 Info ScriptEnginePoolFactory (58ms) Initializing new citation engine.
2013-10-19 17:33:05.7070 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Users\UserManager.db
2013-10-19 17:33:05.7200 1 Info LDLS4.AppModel Running AppModel.
2013-10-19 17:33:05.8321 1 Info AppStartupModel (Timed) Checking 'Use Internet' setting.
2013-10-19 17:33:05.8611 1 Info DigitalLibraryServices Initializing DigitalLibraryServices. (Shared Folder= C:\Users\nicky\AppData\Local\Logos5\Shared, Data Folder = C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl, Documents Folder = C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl)
2013-10-19 17:33:05.8611 1 Info DigitalLibraryServices (Timed) Creating local user preferences.
2013-10-19 17:33:05.8871 1 Info PreferencesManager Opening PreferencesManager in C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\LocalUserPreferences.
2013-10-19 17:33:05.9001 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\LocalUserPreferences\PreferencesManager.db
2013-10-19 17:33:05.9231 1 Info DigitalLibraryServices (57ms) Creating local user preferences.
2013-10-19 17:33:05.9471 1 Info AppStartupModel (113ms) Checking 'Use Internet' setting.
2013-10-19 17:33:05.9471 1 Info OurApp Status changed: LoggingIn
2013-10-19 17:33:05.9471 1 Info OurApp Status changed: LogInPrompt
2013-10-19 17:33:07.3180 1 Info OurApp Showing startup window LDLS4.Startup.StartupWindow at 3.423 seconds.
2013-10-19 17:33:07.3200 1 Info LDLS4.AppModel App is now idle.
2013-10-19 17:33:47.6019 1 Info AppStartupModel System web proxy: None
2013-10-19 17:33:47.6019 1 Info AppStartupModel Logos 4 web proxy: None
2013-10-19 17:33:47.6019 1 Info OurApp Status changed: LoggingIn
2013-10-19 17:33:47.7930 9 Info WebServiceClient (Timed) Signing in
2013-10-19 17:33:47.8060 1 Warn ElementUtility Unable to set focus to default focus: PasswordBox (UserPasswordBox) <- SpacedStackPanel <- Grid <- ContentPresenter <- Border <- LogInPromptView <- Grid <- Border <- DropShadow <- ContentPresenter <- AdornerDecorator <- Border <- StartupWindow
2013-10-19 17:33:47.8922 1 Info ElementUtility Couldn't find default focus; focus set to first focusable item.
2013-10-19 17:33:47.9132 1 Warn ElementUtility Unable to set focus to default focus: PasswordBox (UserPasswordBox) <- SpacedStackPanel <- Grid <- ContentPresenter <- Border <- LogInPromptView <- Grid <- Border <- DropShadow <- ContentPresenter <- AdornerDecorator <- Border <- StartupWindow
2013-10-19 17:33:47.9132 1 Info ElementUtility Couldn't find default focus; focus set to first focusable item.
2013-10-19 17:33:49.9213 9 Info WebServiceClient (2126ms) Signing in
2013-10-19 17:33:50.6636 1 Info DigitalLibraryServices Initializing DigitalLibraryServices. (Shared Folder= C:\Users\nicky\AppData\Local\Logos5\Shared, Data Folder = C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl, Documents Folder = C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl)
2013-10-19 17:33:50.6636 1 Info DigitalLibraryServices (Timed) Creating license manager.
2013-10-19 17:33:50.6816 1 Info LicenseManager Opening LicenseManager in C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\LicenseManager; products folder is C:\Users\nicky\AppData\Local\Logos5\Shared\Products
2013-10-19 17:33:50.7046 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\LicenseManager\Products.db
2013-10-19 17:33:50.7716 1 Info DigitalLibraryServices (98ms) Creating license manager.
2013-10-19 17:33:50.9392 7 Info WebServiceClient (Timed) Calling GetLicensesData.
2013-10-19 17:33:51.7195 9 Info WebServiceClient (688ms) Calling GetLicensesData.
2013-10-19 17:33:52.0045 1 Info DigitalLibraryServices (Timed) Creating visual markup manager.
2013-10-19 17:33:52.0405 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\VisualMarkup\visualmarkup.db
2013-10-19 17:33:52.0405 1 Info DigitalLibraryServices (39ms) Creating visual markup manager.
2013-10-19 17:33:52.0405 1 Info DigitalLibraryServices (Timed) Creating document manager.
2013-10-19 17:33:52.0405 1 Info DigitalLibraryServices (Timed) Creating resource manager.
2013-10-19 17:33:52.0546 1 Info DigitalLibraryServices (Timed) Creating data type options.
2013-10-19 17:33:52.0546 1 Info DigitalLibraryServices (0ms) Creating data type options.
2013-10-19 17:33:52.0756 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\WebCache\CacheData.db
2013-10-19 17:33:52.0896 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\ResourceManager\ResourceManager.db
2013-10-19 17:33:52.1256 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\ResourceManager\ResourceSyncManager.db
2013-10-19 17:33:52.1256 1 Info DigitalLibraryServices (75ms) Creating resource manager.
2013-10-19 17:33:52.1256 1 Info DigitalLibraryServices (Timed) Creating resource lists.
2013-10-19 17:33:52.1326 1 Info DigitalLibraryServices (Timed) Creating library catalog.
2013-10-19 17:33:52.1326 1 Info DigitalLibraryServices (Timed) Creating device resource manager.
2013-10-19 17:33:52.1326 1 Info DigitalLibraryServices (Timed) Creating local user preferences.
2013-10-19 17:33:52.1326 1 Info PreferencesManager Opening PreferencesManager in C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\LocalUserPreferences.
2013-10-19 17:33:52.1326 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\LocalUserPreferences\PreferencesManager.db
2013-10-19 17:33:52.1476 1 Info DigitalLibraryServices (11ms) Creating local user preferences.
2013-10-19 17:33:52.1476 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\DeviceResourceManager\MobileResourcesSyncManager.db
2013-10-19 17:33:52.2087 1 Info DigitalLibraryServices (72ms) Creating device resource manager.
2013-10-19 17:33:52.2287 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\LibraryCatalog\LibraryCatalogSync.db
2013-10-19 17:33:52.2287 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\LibraryCatalog\catalog.db
2013-10-19 17:33:52.2697 1 Info DigitalLibraryServices (135ms) Creating library catalog.
2013-10-19 17:33:52.2727 1 Info DigitalLibraryServices (Timed) Creating keylink manager.
2013-10-19 17:33:52.2727 1 Info DigitalLibraryServices (Timed) Creating resource collection manager.
2013-10-19 17:33:52.2727 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\ResourceCollectionManager\ResourceCollectionManager.db
2013-10-19 17:33:52.2897 1 Info DigitalLibraryServices (17ms) Creating resource collection manager.
2013-10-19 17:33:52.3107 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\KeyLinkManager\keylinkmanager.db
2013-10-19 17:33:52.3307 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\KeyLinkManager\KeyLinkSyncManager.db
2013-10-19 17:33:52.3307 1 Info DigitalLibraryServices (60ms) Creating keylink manager.
2013-10-19 17:33:52.3307 1 Info DigitalLibraryServices (Timed) Creating reverse interlinear manager.
2013-10-19 17:33:52.3538 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\ReverseInterlinearManager\reverseinterlinearmanager.db
2013-10-19 17:33:52.3538 1 Info DigitalLibraryServices (20ms) Creating reverse interlinear manager.
2013-10-19 17:33:52.3538 1 Info DigitalLibraryServices (227ms) Creating resource lists.
2013-10-19 17:33:52.3538 1 Info DigitalLibraryServices (Timed) Creating guide manager.
2013-10-19 17:33:52.3688 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Guides\guides.db
2013-10-19 17:33:52.3688 1 Info DigitalLibraryServices (9ms) Creating guide manager.
2013-10-19 17:33:52.4908 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\DocumentInfo.db
2013-10-19 17:33:52.5259 1 Info DigitalLibraryServices (479ms) Creating document manager.
2013-10-19 17:33:52.5559 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\Notes\notes.db
2013-10-19 17:33:52.5729 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\VisualFilter\VisualFilter.db
2013-10-19 17:33:52.6240 1 Info DigitalLibraryServices (Timed) Creating new user preferences.
2013-10-19 17:33:52.6340 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\UserPreferences2\PreferencesManager.db
2013-10-19 17:33:52.6340 1 Info DigitalLibraryServices (13ms) Creating new user preferences.
2013-10-19 17:33:52.6650 1 Info DigitalLibraryServices (Timed) Creating bookmarks manager.
2013-10-19 17:33:52.6650 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\BookmarksManager\bookmarks.db
2013-10-19 17:33:52.6650 1 Info DigitalLibraryServices (11ms) Creating bookmarks manager.
2013-10-19 17:33:52.6790 1 Info DigitalLibraryServices (Timed) Creating statistics manager.
2013-10-19 17:33:52.7080 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\Statistics\Statistics.db
2013-10-19 17:33:52.7100 1 Info DigitalLibraryServices (30ms) Creating statistics manager.
2013-10-19 17:33:53.0464 1 Info DigitalLibraryServices (Timed) Creating old sync manager.
2013-10-19 17:33:53.0795 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\Bibliography\Bibliography.db
2013-10-19 17:33:53.1025 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\Clippings\Clippings.db
2013-10-19 17:33:53.1025 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\Handout\Handout.db
2013-10-19 17:33:53.1245 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\PassageList\PassageList.db
2013-10-19 17:33:53.1546 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\ReadingPlan\ReadingPlan.db
2013-10-19 17:33:53.1646 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\SentenceDiagram\SentenceDiagram.db
2013-10-19 17:33:53.1646 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\SyntaxSearch\SyntaxSearch.db
2013-10-19 17:33:53.1886 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\WordFind\WordFind.db
2013-10-19 17:33:53.1986 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\PrayerList\PrayerList.db
2013-10-19 17:33:53.2556 1 Info DigitalLibraryServices (204ms) Creating old sync manager.
2013-10-19 17:33:53.2997 1 Info DigitalLibraryServices (Timed) Creating ReadingProgressManager
2013-10-19 17:33:53.3197 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\ReadingProgressManager\readingprogressmanager.db
2013-10-19 17:33:53.3197 1 Info DigitalLibraryServices (21ms) Creating ReadingProgressManager
2013-10-19 17:33:53.3197 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\ResourceViewRecordsManager\resourceviewrecords.db
2013-10-19 17:33:53.3477 1 Info ResourceViewTracker Starting background thread.
2013-10-19 17:33:53.3527 22 Info ResourceViewTracker Background thread started.
2013-10-19 17:33:53.3527 1 Info DigitalLibraryServices (Timed) Creating new sync manager.
2013-10-19 17:33:53.3787 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\UserEventManager\UserEventManager.db
2013-10-19 17:33:53.4017 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.MobileResourceSyncManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.MobileResources.MobileResourceSyncItem])
2013-10-19 17:33:53.4017 1 Info DigitalLibraryServices (Timed) Creating copy Bible verses style manager.
2013-10-19 17:33:53.4137 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\CopyBibleVerses\CopyBibleVerses.db
2013-10-19 17:33:53.4137 1 Info DigitalLibraryServices (10ms) Creating copy Bible verses style manager.
2013-10-19 17:33:53.4137 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Utility.BibleVerseText.CopyBibleVersesStyleManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.CbvStyles.StyleSyncItem])
2013-10-19 17:33:53.4137 1 Info DigitalLibraryServices (Timed) Creating personal book manager.
2013-10-19 17:33:53.4318 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\PersonalBooks\PersonalBookManager.db
2013-10-19 17:33:53.4318 1 Info DigitalLibraryServices (11ms) Creating personal book manager.
2013-10-19 17:33:53.4318 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.PersonalBookManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Pbb.BookSyncItem])
2013-10-19 17:33:53.4318 1 Info SyncManager Adding sync client: Repository = (Logos.Preferences.PreferencesManagerCore+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Preferences.PreferencesSyncItem])
2013-10-19 17:33:53.4448 1 Info DigitalLibraryServices (Timed) Creating favorites manager.
2013-10-19 17:33:53.4688 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\FavoritesManager\favorites.db
2013-10-19 17:33:53.4688 1 Info DigitalLibraryServices (24ms) Creating favorites manager.
2013-10-19 17:33:53.5389 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.FavoritesManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Favorites.FavoritesSyncItem])
2013-10-19 17:33:53.5589 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.VisualMarkup.VisualMarkupManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Highlighting.HighlightingStyleSyncItem])
2013-10-19 17:33:53.5589 1 Info DigitalLibraryServices (Timed) Creating layouts manager.
2013-10-19 17:33:53.5919 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\LayoutManager\layouts.db
2013-10-19 17:33:53.5919 1 Info DigitalLibraryServices (30ms) Creating layouts manager.
2013-10-19 17:33:53.5919 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.LayoutsManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Layouts.LayoutsSyncItem])
2013-10-19 17:33:53.6009 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.LibraryCatalogSyncManager+OurCustomResourceMetadataSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.CustomResourceMetadata.CustomResourceMetadataSyncItem])
2013-10-19 17:33:53.6009 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Guides.GuideManager+OurTemplateSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Guides.GuideTemplateSyncItem])
2013-10-19 17:33:53.6009 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Guides.GuideManager+OurGuideSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Guides.GuideDocumentSyncItem])
2013-10-19 17:33:53.6169 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.ResourceSyncManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.HiddenResources.HiddenResourceSyncItem])
2013-10-19 17:33:53.6169 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.KeyLinkSyncManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ResourcePriorities.ResourcePrioritySyncItem])
2013-10-19 17:33:53.6169 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.ResourceCollectionManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ResourceCollections.ResourceCollectionSyncItem])
2013-10-19 17:33:53.6169 1 Info DigitalLibraryServices (Timed) Creating shortcuts manager.
2013-10-19 17:33:53.6489 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\ShortcutsManager\shortcuts.db
2013-10-19 17:33:53.6489 1 Info DigitalLibraryServices (23ms) Creating shortcuts manager.
2013-10-19 17:33:53.6489 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.ShortcutsManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Shortcuts.ShortcutsSyncItem])
2013-10-19 17:33:53.6489 1 Info DigitalLibraryServices (Timed) Creating user input database.
2013-10-19 17:33:53.6489 1 Info DigitalLibraryServices (Timed) Creating user input and reading list migrator
2013-10-19 17:33:53.6670 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\UserInputs\UserInputs.db
2013-10-19 17:33:53.6670 1 Info DigitalLibraryServices (9ms) Creating user input and reading list migrator
2013-10-19 17:33:53.6670 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\UserInputs\UserInputs2.db
2013-10-19 17:33:53.6810 1 Info DigitalLibraryServices (24ms) Creating user input database.
2013-10-19 17:33:53.6810 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.UserInputData.UserInputManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.UserInputs.UserInputSyncItem])
2013-10-19 17:33:53.6810 1 Info DigitalLibraryServices (Timed) Creating user input database.
2013-10-19 17:33:53.6950 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\ReadingLists\ReadingLists.db
2013-10-19 17:33:53.6950 1 Info DigitalLibraryServices (9ms) Creating user input database.
2013-10-19 17:33:53.6950 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.ReadingListStatusManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ReadingListStatuses.ReadingListStatusSyncItem])
2013-10-19 17:33:53.6950 1 Info DigitalLibraryServices (Timed) Creating self tests document manager.
2013-10-19 17:33:53.7290 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\SelfTests\SelfTests.db
2013-10-19 17:33:53.7290 1 Info DigitalLibraryServices (26ms) Creating self tests document manager.
2013-10-19 17:33:53.7290 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.SelfTest.SelfTestDocumentManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.SelfTests.SelfTestSyncItem])
2013-10-19 17:33:53.7290 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.ReadingProgressManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ReadingProgress.ReadingProgressSyncItem])
2013-10-19 17:33:53.7290 1 Info DigitalLibraryServices (Timed) Creating history manager.
2013-10-19 17:33:53.7580 1 Info HistoryManager Loading HistoryManager.
2013-10-19 17:33:53.7580 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\HistoryManager\history.db
2013-10-19 17:33:53.7580 1 Info DigitalLibraryServices (26ms) Creating history manager.
2013-10-19 17:33:53.7730 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.HistoryManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.History.HistorySyncItem])
2013-10-19 17:33:53.7730 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.Bibliography.BibliographyManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Bibliography.BibliographySyncItem])
2013-10-19 17:33:53.7730 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.Clippings.ClippingsManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ClippingsDocs.ClippingsSyncItem])
2013-10-19 17:33:53.7890 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.Handout.HandoutManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.Handouts.HandoutSyncItem])
2013-10-19 17:33:53.7890 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.Notes.NotesManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.NotesDocs.NotesDocumentSyncItem])
2013-10-19 17:33:53.8051 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.PassageList.PassageListManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.PassageLists.PassageListSyncItem])
2013-10-19 17:33:53.8051 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.PassageList.PassageListManager+OurStatusSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.PassageLists.PassageListStatusSyncItem])
2013-10-19 17:33:53.8051 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.ReadingPlan.ReadingPlanManager+OurDocumentSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ReadingPlans.ReadingPlanSyncItem])
2013-10-19 17:33:53.8051 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.ReadingPlan.ReadingPlanManager+OurStatusSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.ReadingPlans.ReadingPlanStatusSyncItem])
2013-10-19 17:33:53.8201 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.SentenceDiagram.SentenceDiagramManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.SentenceDiagrams.SentenceDiagramsSyncItem])
2013-10-19 17:33:53.8201 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.SyntaxSearch.SyntaxSearchManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.SyntaxSearches.SyntaxSearchSyncItem])
2013-10-19 17:33:53.8351 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.VisualFilter.VisualFilterManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.VisualFilters.VisualFilterSyncItem])
2013-10-19 17:33:53.8351 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.WordFind.WordFindManager+OurSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.WordFinds.WordFindSyncItem])
2013-10-19 17:33:53.8351 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Documents\0rbtdgsj.zbl\Documents\WordList\wordlist.db
2013-10-19 17:33:53.8521 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.WordList.WordListManager+OurDocumentSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.WordLists.WordListSyncItem])
2013-10-19 17:33:53.8521 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.PrayerList.PrayerListManager+OurDocumentSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.PrayerLists.PrayerListSyncItem])
2013-10-19 17:33:53.8521 1 Info SyncManager Adding sync client: Repository = (Libronix.DigitalLibrary.Documents.PrayerList.PrayerListManager+OurStatusSyncClientRepository), Service = (Logos.Sync.WebService.JsonSyncService`1[Logos.Documents.Contracts.PrayerLists.PrayerStatusSyncItem])
2013-10-19 17:33:53.8671 1 Info DigitalLibraryServices (503ms) Creating new sync manager.
2013-10-19 17:33:53.8671 1 Info SyncManager Starting sync manager thread.
2013-10-19 17:33:53.8831 23 Info SyncManager Sync manager thread started.
2013-10-19 17:33:53.8831 23 Info SyncManager Requesting sync on all sync clients
2013-10-19 17:33:53.9261 1 Info AppStartupModel User is online; determining if check for updates should be forced.
2013-10-19 17:33:53.9261 1 Info DigitalLibraryServices (Timed) Creating update manager.
2013-10-19 17:33:53.9481 1 Info UpdateManager Initializing update manager.
2013-10-19 17:33:53.9481 1 Info LocalFileDatabase Found existing database at C:\Users\nicky\AppData\Local\Logos5\Data\0rbtdgsj.zbl\UpdateManager\Updates.db
2013-10-19 17:33:53.9612 1 Info DigitalLibraryServices (32ms) Creating update manager.
2013-10-19 17:33:54.0032 1 Info IndexerProcess Indexer is already running for user 0rbtdgsj.zbl with status PreparingLibrary.
2013-10-19 17:33:54.0032 1 Info IndexerProcess Indexer process ID is 5792; watching for exit.
2013-10-19 17:33:54.0072 1 Info OurApp Status changed: WaitingForIndexer
2013-10-19 17:33:54.1413 1 Warn ElementUtility Unable to set focus to default focus: PasswordBox (UserPasswordBox) <- SpacedStackPanel <- Grid <- ContentPresenter <- Border <- LogInPromptView <- Grid <- Border <- DropShadow <- ContentPresenter <- AdornerDecorator <- Border <- StartupWindow
2013-10-19 17:33:54.1413 1 Info ElementUtility Couldn't find default focus; focus set to first focusable item.
2013-10-19 17:33:54.2143 23 Info SyncManager Finished requesting sync on all sync clients. Summary of elapsed times: MobileResourceSyncItem : 53ms, StyleSyncItem : 6ms, BookSyncItem : 6ms, PreferencesSyncItem : 14ms, FavoritesSyncItem : 5ms, HighlightingStyleSyncItem : 4ms, LayoutsSyncItem : 64ms, CustomResourceMetadataSyncItem : 27ms, GuideTemplateSyncItem : 3ms, GuideDocumentSyncItem : 4ms, HiddenResourceSyncItem : 3ms, ResourcePrioritySyncItem : 4ms, ResourceCollectionSyncItem : 4ms, ShortcutsSyncItem : 4ms, UserInputSyncItem : 5ms, ReadingListStatusSyncItem : 6ms, SelfTestSyncItem : 4ms, ReadingProgressSyncItem : 5ms, HistorySyncItem : 7ms, BibliographySyncItem : 12ms, ClippingsSyncItem : 6ms, HandoutSyncItem : 3ms, NotesDocumentSyncItem : 5ms, PassageListSyncItem : 4ms, PassageListStatusSyncItem : 4ms, ReadingPlanSyncItem : 4ms, ReadingPlanStatusSyncItem : 4ms, SentenceDiagramsSyncItem : 5ms, SyntaxSearchSyncItem : 4ms, VisualFilterSyncItem : 3ms, WordFindSyncItem : 3ms, WordListSyncItem : 3ms, PrayerListSyncItem : 4ms, PrayerStatusSyncItem : 8ms
2013-10-19 17:33:54.2143 1 Info LDLS4.AppModel First sync finished. (was Syncing, now Idle)
2013-10-19 17:38:49.7341 1 Info OurApp Status changed: Aborted
2013-10-19 17:38:49.7341 1 Info OurApp Shutting down application.
2013-10-19 17:38:49.7531 1 Info OurApp OnExit exit code: 0
2013-10-19 17:38:49.7681 1 Info LDLS4.AppModel Disposing ExplainModel.
2013-10-19 17:38:49.7681 1 Info LDLS4.AppModel Disposing NotificationsViewModel.
2013-10-19 17:38:49.7741 1 Info LDLS4.AppModel Disposing PanelSource.
2013-10-19 17:38:49.7741 1 Info LDLS4.AppModel Disposing DocumentUserVisualFilterManagers.
2013-10-19 17:38:49.7881 1 Info LDLS4.AppModel Disposing DigitalLibraryServices.
2013-10-19 17:38:49.7881 1 Info SyncManager Dispose: Cancelling sync manager thread.
2013-10-19 17:38:49.7881 23 Info SyncManager Sync manager thread terminated.
2013-10-19 17:38:49.7881 1 Info SyncManager Dispose: Waiting for sync manager thread to terminate.
2013-10-19 17:38:49.8622 1 Info ResourceViewTracker Dispose: Cancelling background thread.
2013-10-19 17:38:49.8622 1 Info ResourceViewTracker Dispose: Waiting for background thread to terminate.
2013-10-19 17:38:49.8622 22 Info ResourceViewTracker Background thread terminated.
2013-10-19 17:38:49.9162 1 Info WebCache Beginning WebCacheDownloader.Dispose()
2013-10-19 17:38:50.0327 1 Info Sinai.SinaiMessage CLanguageInit::Terminate() :: Unloading language information. *** This should only occur when an application exits! ***

2013-10-19 17:38:50.0617 1 Info OurApp Terminating application.

3733.Logos.log

nicky crane

https://community.logos.com/discussion/comment/536124#Comment_536124

It has now decided to open, and is indexing, happily so far... I don't understand, but am grateful.....

Dave Hooton

https://community.logos.com/discussion/comment/536151#Comment_536151

It has now decided to open, and is indexing, happily so far... I don't understand, but am grateful.....

Sadly (because it is unpredictable) the "Preparing..." phase can take a long time but restarting the computer after a couple of hours fixes it! This phase took nearly an hour at one time compared with 15 - 20 minutes normally!

nicky crane

https://community.logos.com/discussion/comment/536268#Comment_536268

In my case, happily, as the problem is now sorted! Thanks for your words of wisdom, which could be helpful ifunforeseen problems crop up in the future.