5.2 Beta 3: Blank icon on task bar not fixed
The release notes say: "Fixed issue with pinned taskbar icons being replaced with blank file icons upon updating".
I have never had this problem before 5.2 beta 3. However, It just happened for me when I installed it:
Could the "fix" have broken it in a different way?
MacBook Pro (2019), ThinkPad E540
Comments
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Hi Todd, do you know what version you had installed when you created the taskbar pin? My understanding when testing this was that pins created before 5.2 Beta 1 may have this happen, but pins after that will not blank out. By that logic, this should only occur once, so please let us know if it happens again.
This should have made it into Known Issues, I'm adding it now.
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Dylan Rondeau said:
Hi Todd, do you know what version you had installed when you created the taskbar pin? My understanding when testing this was that pins created before 5.2 Beta 1 may have this happen, but pins after that will not blank out. By that logic, this should only occur once, so please let us know if it happens again.
This should have made it into Known Issues, I'm adding it now.
I've had it pinned for a long time--several versions back, so it must have been before 5.2 beta1.
MacBook Pro (2019), ThinkPad E540
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Hello, I am also having the same issue and have posted here:http://community.logos.com/forums/p/77767/543689.aspx#543689
I see this not only once as suggested but all of the time.
Regards,
Michael
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This happens to me in Windows 8 every single time the Logos software updates. I always have to unpin it, open the software by a different method, which includes the icon, then pin it again. I have to do that every time I update the software.
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Michael Fordham said:
Hello, I am also having the same issue and have posted here:http://community.logos.com/forums/p/77767/543689.aspx#543689
Michael I have replied to your original post.
JDC said:This happens to me in Windows 8 every single time the Logos software updates. I always have to unpin it, open the software by a different method, which includes the icon, then pin it again. I have to do that every time I update the software.
Hi JDC, can you please attach your logs? It will help the Developers figure out how to resolve this issue. If you are using Windows (https://www.logos.com/support/logos5/windows/problem) and if you are using Mac (https://www.logos.com/support/logos5/mac/problem). Thank you!
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It happened for me yet again, updating to 5.2 SR-3 after I'd changed to the stable channel first and then updated.
Logs attached:
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Rosie Perera said:
It happened for me yet again, updating to 5.2 SR-3 after I'd changed to the stable channel first and then updated.
Rosie, after updating to 5.2 SR-3 did you unpin and then pin the icon again? My understanding is that once you pin the icon again after 5.2 Beta 1, it should not blank out again. Please let me know if you are still having this issue.
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Angela Murashov said:Rosie Perera said:
It happened for me yet again, updating to 5.2 SR-3 after I'd changed to the stable channel first and then updated.
Rosie, after updating to 5.2 SR-3 did you unpin and then pin the icon again? My understanding is that once you pin the icon again after 5.2 Beta 1, it should not blank out again. Please let me know if you are still having this issue.
I did unpin/repin it after SR-3. I will check for the problem again on the next release.
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Rosie Perera said:
I did unpin/repin it after SR-3. I will check for the problem again on the next release.
Thank you Rosie. [:)]
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Angela Murashov said:Rosie Perera said:
I did unpin/repin it after SR-3. I will check for the problem again on the next release.
Thank you Rosie.
Angela, this is still not working.
I complained about it again after 6.0a RC-2: https://community.logos.com/forums/t/97045.aspx
Another user complained about it today: https://community.logos.com/forums/t/99964.aspx
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