"Daily Readings" stays at "Loading" in Verbum app

Graham Criddle
Graham Criddle MVP Posts: 32,479
edited November 21 in English Forum

Whenever I try and look at my daily readings in the Verbum app I just get a message saying its "loading".

This is on an HTC Desire HD phone running Android 2.3.5 and Verbum 2.6.7.

I have just deleted and reinstalled the app and the problem persists.

I can see the reading plans in the Bible and Faithlife app on the same phone.

Any ideas what could be going on here?

Thanks, Graham

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Comments

  • Drew Hannay
    Drew Hannay Member Posts: 603

    The daily readings screen will show "Loading" until the library has completed an update successfully. Unfortunately re-installing the app starts that process over, so that's unlikely to help in this case.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,479
    https://community.logos.com/discussion/comment/539340#Comment_539340

    The daily readings screen will show "Loading" until the library has completed an update successfully

    Thanks Drew

    I can't see any indication that the library is doing an update. Is there anything I should be looking for?

    Unfortunately re-installing the app starts that process over, so that's unlikely to help in this case.

    Useful to know!

  • Drew Hannay
    Drew Hannay Member Posts: 603
    https://community.logos.com/discussion/comment/539385#Comment_539385

    I would expect you to see a progress bar when viewing the library list. If that's not happening, it's possible that killing the app and restarting it might help.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,479
    https://community.logos.com/discussion/comment/539401#Comment_539401

    Thanks Drew

    I would expect you to see a progress bar when viewing the library list

    There's a progress bar shown for a couple of seconds and then it disappears. The daily reading screen still shows Loading

    If that's not happening, it's possible that killing the app and restarting it might help.

    I killed the app and restarted it and the problem persists.

    But I went to send through support info (which I have done) and - while doing that - I received a message saying the library had updated (so that may well have been the issue). Going back to the Daily Reading plans the screen is blank - but using the Add button I can add the Reading Plans back in and they appear correctly.

    So I don't really understand what was going on but it seems to have been resolved.

    Thanks for the support, Graham 

    Graham

  • Scott W Fischer
    Scott W Fischer Member Posts: 22
    https://community.logos.com/discussion/comment/539420#Comment_539420

    For me, it's the Faithlife pane that is no longer updating.  The Library, Daily Readings and News tabs are call current, but no matter what I choose in the Faithlife tab, it's blank.  This used to work fine, but has been several weeks since there's anything there.

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