Preparing your Library

I requested last months' free library book. The next time I started-up Logos 5, the "Preparing your library. This may take a while ..." sub-screen came up with the turning wheel. In the Window task bar tray for Logos, I see "Logos Bible Software is preparing the library Stage 2 of 3". This has now gone on, virtually continuously, for several days. I have closed the software and restarted the laptop, but the problem repeats itself. I loaded Logos 5 on this new laptop a few months back, and the whole library update only took a short period.

I am running Logos 5 on Windows 8.1 OS, on an Asus Zenbook with i7 processor with >150GB free hard disk space. I append the Logos Log report.

Help would be appreciated.

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Comments

Graham Criddle

Hi David - and welcome to the forums.

Sorry to hear you are having problems.

Is there a Logos.log file and a LogosIndexer.log file in the logs directory?

If so, please upload them after shutting down Logos when in this "preparing" phase

If not, please enable diagnostic logging and try again - details at https://www.logos.com/support/logos5/windows/problem

Graham

David J J Buzzacott

https://community.logos.com/discussion/comment/541305#Comment_541305

Hi Graham,

My apologies for taking so long to reply, especially as you responded to my post almost immediately. I enabled diagnostics and append the logos, logoserror and logosIndexer files. I trust that these will be of help.
David

LogosIndexer.log

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/542724#Comment_542724

My best guess is some sort of permissions problem preventing Logos 5 from updating its data files.

Please open an Explorer window to
C:\Users\David Buzzacott\AppData\Local\Logos5\Data\sjvpvty2.wt3\LibraryCatalog\
then delete all the files EXCEPT catalog.db

After restarting Logos 5, please upload your new LogosIndexer.log file so we can confirm that everything else is functioning correctly.

David J J Buzzacott

https://community.logos.com/discussion/comment/542727#Comment_542727

Hi Bradley, I deleted all the files except catalog.db. A catalog.db-journal file has been recreated (formerly had 0kB and still has 0kB). The 'Preparing your library' problem continues. I have appended the LogosIndexer.log file. Mnay thanks for your help. David

LogosIndexer.log