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Duplicated CP pre-orders

Mark Smith

I just received duplicate emails for two CP bids that succeeded today. They are also listed twice on my orders page:

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Comments

Kent Hendricks

Sorry about this. Our team is aware of this issue and working on a fix. More details to come.

Matthew C Jones

https://community.logos.com/discussion/comment/543084#Comment_543084

Back in the old days you could enter multiple orders for a single title. Some people would resell the resources for a profit after they were published.

Mark Smith

https://community.logos.com/discussion/comment/543086#Comment_543086

Back in the old days you could enter multiple orders for a single title. Some people would resell the resources for a profit after they were published.

Looks like that capability has been restored. [;)]

DMB

https://community.logos.com/discussion/comment/543087#Comment_543087

I'm certainly planning on big-bucks on the Hymnology Collection!

Travis Walter

https://community.logos.com/discussion/comment/543088#Comment_543088

I just talked to CS and they told me to delete one of them.

Aaron Dutton (Faithlife)

https://community.logos.com/discussion/comment/543095#Comment_543095

Thanks for letting us know. The duplicate orders have been removed. We are investigating the root cause now.

Rosie Perera

Thanks, this happened to me too. But the duplicates are gone now.