"Could not open offline resource"

S Wessel
S Wessel Member Posts: 3
edited November 21 in English Forum

After I downloaded my Nestle -Aland 27 Greek NT(my go-to bible) it refuses to open.I just get the error message "Could not open offline resource" along with a "Retry" button that does nothing to help. Other bibles I downloaded work fine. Anyone know what I need to do?

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  • Graham Criddle
    Graham Criddle MVP Posts: 32,474

    Hi - and welcome to the forums

    After I downloaded my Nestle -Aland 27 Greek NT(my go-to bible) it refuses to open.I just get the error message "Could not open offline resource" along with a "Retry" button that does nothing to help.

    I have just downloaded it to check and it works fine on my phone so its not a general problem with the resource.

    • If you remove it can you access it from Logos servers?
    • If so, does it still work if you download it again?

    Trying to see whether there was some sort of problem in the download process.

  • ChelseaFC
    ChelseaFC Member Posts: 730
    Sometimes this happens on Android, but not a lot. Have you tried restarting you device?
    Cheers,
    ChelseaFC

    Chelsea FC- Today is a good day!

  • Ed W. Visser
    Ed W. Visser Member Posts: 23 ✭✭
    https://community.logos.com/discussion/comment/544774#Comment_544774

    I'm suddenly having the same problem and more. 

    First, I can download a resource, such as a bible, view it, etc., but the next session "Could not open offline resource".Yet, these are resources that have also been available to me on android app.

    Second, I downloaded "Spirituality of the Psalms but was told, "Missing License for resource", yet, it is licensed and viewable on my laptop.

    I have uninstalled and reinstalled the app, rebooted the Galaxy Note 3, removed a resource from android and downloaded again. Today, I'm merely presented with "missing license for resource"

    Ideas?

    help?

    Ed

  • Mark Batten
    Mark Batten Member Posts: 1

    I'm experiencing the same problem but with my ESV Bible. Opened and read from it for several weeks just fine but then a few days ago it went offline. Clicking "Retry" does nothing.

  • David A Egolf
    David A Egolf Member Posts: 798 ✭✭

    This happened to me when I moved a downloaded resource to the SD card.  Remove / Download has solved the problem, at least for now.

    I also got the impression that this could occur on resources which are not downloaded being accessed on WIFI when the system transitioned to 3G.  This happened when I left the WIFI area.

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