Logos crashing... logs attached

Carmen Gauvin-O'Donnell
Carmen Gauvin-O'Donnell Member Posts: 722 ✭✭✭
edited November 2024 in English Forum

Hey guys! I keep trying to do a search on "Justinian". Logos crashed.

Logs attached. Can anyone understand what's going on?

Thanks! Big Smile3276.LogosCrash.txt

6888.LogosError.log

Comments

  • Mark Smith
    Mark Smith MVP Posts: 11,826

    Carmen, first it would help to be very specific about what you are doing. What are your search parameters? Are you searching a collection, your Library, a single reference? As much info as you can give would help.

    We need the Logos.log file as well.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Rich DeRuiter
    Rich DeRuiter MVP Posts: 6,729

    Hey guys! I keep trying to do a search on "Justinian". Logos crashed.

    Logs attached. Can anyone understand what's going on?

    Thanks! Big Smile3276.LogosCrash.txt

    6888.LogosError.log

    As Mark said, this isn't enough for most of us to figure out what's going on.

    Please enable logging by carefully following all the instructions in the link below:  http://wiki.logos.com/Diagnostic_Logging Then run the search again, and post the logs here before restarting Logos. Most helpful will be Logos.log.

    Also, has indexing finished without problems or interruptions?

     Help links: WIKI;  Logos 6 FAQ. (Phil. 2:14, NIV)