logos 5 crash on mac

Hi,

If anyone can figure this crash out I would be grateful.

There is actually no evidence of a crash but logos runs the reporter every time I start. Maybe the evidence is in the logs?

I tried a full reinstall which resolved the problem for a few weeks but now it is back.

Cheers,

John1768.LogosLogs.John.20131125-093406.zip

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Jack Caviness

Your logs show Web Service Exception just before shutdown. Perhaps Logos experienced some difficulty in synchronizing. Have included those lines here for those who are more technically inclined than I am.

[quote]

11/25/2013 09:32:34 | ERROR | 23 | ApplicationUtility | Error handling response (GET https://services.logos.com/accounts/v1/groups?userId=816151&relationship=Admin,Moderator,Member,Follower,Observer&start=0&count=2147483647). ~WebException: Error getting response stream (Write: BeginWrite failure): SendFailure
11/25/2013 09:32:35 | ERROR | 23 | ApplicationUtility | Error retrieving groups for user 816151. ~WebServiceException: Error handling response. Request: GET https://services.logos.com/accounts/v1/groups?userId=816151&relationship=Admin,Moderator,Member,Follower,Observer&start=0&count=2147483647
11/25/2013 09:32:35 | ERROR | 23 | ApplicationUtility | Retrieving the list of groups for user ID 816151 failed.

John Goodman

Those error messages are pretty cryptic to me;)

Hopefully a logos staff member might understand?

Angela Murashov

If anyone can figure this crash out I would be grateful.

I have created a case for Development, and once this issue is fixed we will update this forum post.

Dylan Rondeau

The issue was related to waking from sleep with Logos running; this should be fixed in 5.2a Beta 1.