I really wish this could get fixed. This matter of the endless syncing has seemingly gotten worse! I have NOT let Logos 5 run for long periods and it will go into an endless sync cycle that can only be resolved by a "force quit"! This has gone on for far too long!
Logs are attached.
Bob
7838.LogosLogs.rcdeacon.20131129-183250.zip
Bob: Sorry you are having problems.
I see an all-too-familiar error in your Logos.log
[quote] 11/29/2013 18:31:36 | ERROR | 171 | ApplicationUtility | Error building request (POST https://services.logos.com/v1/LicenseService.svc/compatibility). ~WebException: The request timed out
Beginning to wonder if Logos has a problem with their servers, or—more likely—that 5.2 SR-1/2 introduced a but—that SR-3 has not fixed. Will send an email to Logos requesting that they look into the excavation of these errors in L5 Mac.
Thank you Jack for taking a look. It has been a problem fora while now. Hopefully it will draw some attention and a fix!
Hi Bob
The likelihood of it being a server issue is small because if it were we would be getting a much larger call volume than we are, and most of the calls we are getting would be about this problem. How is your computer connected to your local network? WiFi or over Ethernet? IF the former please try the latter and see if the behavior stops. If it recurs please send a log of the syncing continuously going (not going, stopping, going, etc.) with a sample having been taken after the sync keeps recurring for around 5 minutes straight.
https://www.logos.com/support/logos5/mac/problem
Tommy, thanks for the reply. It is indeed the former (wifi) and so I will work on the solution you sent. Thanks again.
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