Practicum - Difficulty Viewing Videos

Gregory Viggiano
Gregory Viggiano Member Posts: 2 ✭✭
edited November 2024 in English Forum

Hello, I am having a problem viewing the Practicum instructional videos through Logos 5.  When I view the videos in a tab, the text in the screenshot is very small and I would even say "Greeked." 

When I expand to view in full screen mode, the text is super-clear, but the viewer screen cuts off the sides of the video and I can't see half of what the narrator is pointing out.

Following a suggestion in another thread from a user for whom Practicum was crashing Logos - which is certainly not my problem, as it's not crashing - I downloaded the videos, but that doesn't appear to be helping.

Is there any way to view the videos outside Logos if I have downloaded them?

Thanks.

Comments

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,078

    Gregory Viggiano said:

    When I expand to view in full screen mode, the text is super-clear, but the viewer screen cuts off the sides of the video and I can't see half of what the narrator is pointing out.

    This can occur if you're running at "high DPI" settings in Windows. It is a bug that will be fixed in a future release.

    Does using "reading view" (F11) help make the video big enough to see?

  • Gregory Viggiano
    Gregory Viggiano Member Posts: 2 ✭✭
    https://community.logos.com/discussion/comment/548649#Comment_548649

    Bradley,

    Thanks, that helps, although the text is still garbled to some extent.  I can just make out what is happening in the video.

    Just so you know, I had tried opening the tab as a floating window before, which did not help.  I had also tried using a lower resolution on my monitor which also had no effect.

    I suppose this can work until the next release, which I hope is in the not too distant future.

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