Updates not working?

Brad Gault

Updates quite working??  Also if I go to the home page I just see the spinning wheel in the middle of the page ... the arrows next to the layout button in the upper right never stops spinning (but I do see layout updates saved on my macbook air??) ... when I exit it hangs and I have to force quite ... (yes I do have full internet connectivity) ...

Help !!

Hopefully this is something simple and not a reinstall ...

I'm running Logos 5 on Mavericks on an i7 iMac ...

All works fine on my macbook air ...

JT (alabama24)

Have you tried restarting your computer?

Brad Gault

https://community.logos.com/discussion/comment/551584#Comment_551584

Yes ... several times.

Dave Hooton

Brad Gault said:

Updates quite working??

please explain.

Brad Gault said:

Also if I go to the home page I just see the spinning wheel in the middle of the page ... the arrows next to the layout button in the upper right never stops spinning (but I do see layout updates saved on my macbook air??) .

Please upload logs when this occurs -->  see https://www.logos.com/support/logos5/mac/problem.