Just trying to start the program... and all of a sudden it won't open today.
I just clicked on the icon, came up to sign in screen, tried to sign in. Crashed.1273.Logos Log Files.zip
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Welcome to the forums! Sorry you are having troubles. [:S]
Your logs indicate a corrupt database file... only I am not fully sure which one. I am taking a guess on this one... I think you need to delete your ErrorReportManager.db file. With Logos closed, navigate to the location below, move the file to the desktop and start up Logos again. Let us know if that works.
C:\Users\Josh\AppData\Local\Logos5\Data\sb2mltfa.0in\Errors\Application\ErrorReportManager.db
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Still having the same error, is there another DB file to try?
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Joshua Meier said:
Still having the same error, is there another DB file to try?
There is a good chance I didn't tell you the right one... but I am only half techie. The log tells me a .db file is corrupted, but not which one. If you would like, you can post a new log to see if it says anything different, wait for a full fledged techie, or give Logos a call. Wish I could be more help [:S]
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Here's a new one, I don't have time right now to call them... so I guess I'll wait
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Joshua Meier said:
Still having the same error, is there another DB file to try?
Have you tried booting to a blank layout? That should be an option on the sign-in screen (hold CTRL down as Logos is loading), there should be a check-box there for loading a blank layout.
I do agree that according to your logs, a db file appears to be corrupt, but it's not clear to me either which one it is.
If you'd rather not fiddle around with it here, give Logos tech support a call. The number is on the contact info drop-down on the main logos.com web site.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Joshua Meier said:
Here's a new one, I don't have time right now to call them... so I guess I'll wait
No. This one doesn't help. The logos.log gives more info than this one does. But it looks like the same error, so even posting that might not help.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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sorry, did it wrong
... 6406.Logos Log Files 20.zipLooked like booting to a blank layout was going to work but it just took longer to come up with the same error message.
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Try this one: C:\Users\Josh\AppData\Local\Logos5\Data\sb2mltfa.0in\UpdateManager\Updates.db
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Guess I will have to call, that didn't work either... It will come up to "work offline" but no resources, since I uninstalled to do a fresh install as instructed by a support tech by email.
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