After upgrading to Logos 5 I am unable to use the software. As soon as I insert a passage and the hit go the process begins but then crashes. I've attached my log using "Logos Logging Utility." Can somebody please help!
6518.LogosLogs.Stephen.20131230-143821.zip
Did you grab these logs AFTER the crash but BEFORE you restarted? If not, please repost logs. Allow Logos to crash, grab the logs, then upload them before you restart.
Steve
I am not 100% sure of this diagnosis, but the last thing read in your log prior to the error was /Users/Stephen/Library/Application Support/Logos4/Data/cz8f7of5.v3x/WebCache/CacheData.db
You might try moving this file to the desktop and restarting Logos. The User Library folder is hidden by default, but you can access it from the Finder's Go menu by holding down the Option key while clicking on Go.
UPDATE: Noticed that Bama posted while I was typing. He knows more about this than I, so you might want to listen to him [8-|]
From the error logs there are errors originating in the Word by Word section of a Guide (Exegetical Guide probably), and the likely culprit is the ResourceManager.db. Delete its folder /Users/Stephen/Library/Application Support/Logos4/Data/cz8f7of5.v3x/ResourceManager/ and restart Logos. It will take a while for the database to be rebuilt.
EDIT. I goofed, as you should only remove the 2x files with ResourceManager.db in their names.
UPDATE: Noticed that Bama posted while I was typing. He knows more about this than I, so you might want to listen to him
And Dave knows more than both of us combined. Listen to him. [:D]
Steve,
Have you recovered Logos despite my initial advice?
