Crash in Logos 4.0a

This crash just happened twice in a row:

The crash occurred when I tried to select the phrase "Tg. Isa. 41:8-9" in order to highlight it. The resource is "The Way of the Lord" by Joel Marcus.

I tried a 3rd time opening only that resource and it crashed again.

HP Pavilion dv7 Notebook PC, x64-based, AMD Turion X2 Dual-Core Mobile RM-72, MS Windows Vista Home Premium.

Find more posts tagged with

Comments

Dave Hooton

Can you repeat the crash but set up some logs to capture what is happening - see http://wiki.logos.com/Diagnostic_Logging

Pam Larson

https://community.logos.com/discussion/comment/63388#Comment_63388

Can you repeat the crash but set up some logs to capture what is happening - see http://wiki.logos.com/Diagnostic_Logging

Thank you Dave - here's the log:

2727.Logos4.log

Dave Hooton

https://community.logos.com/discussion/comment/63577#Comment_63577

Thank you Dave - here's the log:

We should now be able to get a Logos tech to look at this error.

Bradley Grainger (Logos)

The crash occurred when I tried to select the phrase "Tg. Isa. 41:8-9" in order to highlight it. The resource is "The Way of the Lord" by Joel Marcus.

I suspect that the problem is in opening the resource "Targum Jonathan to the Prophets". If you simply open that from My Library, does Logos 4 crash?

You should be able to highlight the text by first placing your mouse cursor over "Tg. Isa. 41:8–9:" and then moving it to the left until it changes from a hand to the regular arrow (this will occur in the left margin). Once it becomes an arrow, click and drag (to the right) to highlight the text; this shouldn't crash.

Pam Larson

https://community.logos.com/discussion/comment/64719#Comment_64719

I suspect that the problem is in opening the resource "Targum Jonathan to the Prophets". If you simply open that from My Library, does Logos 4 crash?

Thanks, Bradley, that narrowed it down. I had put all my targums in Hidden Resources. Once I unhid Targum Jonathan, I was able to highlight the phrase without any problems, even without the Targum being open.

But should Logos behave this way with hidden resources? I would have thought hidden resources would be treated similarly to locked resources.