Logos 5 app Crash (for Mac)
The Logos 5 app will not load, it crashes every time on start up. I tried holding down command and using a blank layout on start-up but it does not complete the start-up. I have attached a log file.
Comments
-
Reginald
when it comes to reading logs, I qualify as a rank amateur, but will give it a shot if no one else replies. To me, it appears that this file is corrupt:
/Users/reginalddawkins/Library/Application Support/Logos4/Data/rsc0zpqk.7gd/Errors/Application/ErrorReportManager.db
If you can follow that path and delete ErrorReportManager.db and restart Logos, the app will then rebuild the database. Being an amateur, I cannot guarantee that this will fist your problem, but it is what I would try. Note that the Library folder is hidden by default. You can open it by holding down the Option key as you select the Finder Go menu. The Library folder will then appear in the list.
If Dave Hooton, Alabama24, KS4J or any Logos employee gives you different advice, ignore me and follow their advice [8-|]
0 -
Reginald Dawkins said:
The Logos 5 app will not load, it crashes every time on start up. I tried holding down command and using a blank layout on start-up but it does not complete the start-up. I have attached a log file.
There is a corrupted database but the logs don't give enough information to me to tell me which one it is.
It looks like this could be an issue you've had many times before. Is that the case? If so, how were previous crashes resolved?
Pastor, North Park Baptist Church
Bridgeport, CT USA
0 -
I think it is local user preferences, so delete the file /Users/reginalddawkins/Library/Application Support/Logos4/Documents/rsc0zpqk.7gd/LocalUserPreferences/PreferencesManager.db and restart Logos.
Dave
===Windows 11 & Android 13
0 -
Thank you, Dave. That worked.
0
