After deleting a mobile device from my account from here https://www.logos.com/account/devices I cannot add the same device back. Uninstalling the Android app on the device and reinstalling it doesn't do the trick.
Grace and peace!
What device (model name + your name if it was renamed)? What version of Android? Did it have multiple apps installed?
Do you have other devices with Logos apps?
After deleting a mobile device from my account from here https://www.logos.com/account/devices I cannot add the same device back. Uninstalling the Android app on the device and reinstalling it doesn't do the trick. Grace and peace!
This appears to be an issue with both iOS and Android... I'll write up a case.
After deleting a mobile device from my account from here https://www.logos.com/account/devices I cannot add the same device back. Uninstalling the Android app on the device and reinstalling it doesn't do the trick. Grace and peace! This appears to be an issue with both iOS and Android... I'll write up a case.
Kevin, if your tech support people write up cases as well, you should find one (at least for Android) according to this post in George's other recent thread. Otherwise, checking this call may provide additional info they captured in trying to help him.
Thank you.
Thanks - I'll cross post my answer here to that thread.
