Search doesn't work

Hope someone can help me. When I try to search on Logos nothing happens. When I do for example a Bible Word Study, I can see that this Word occurs a lot of times in the New Testament. But when I click on the link, or do a lemma search, it always says "0 results". What can be wrong?

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Graham Criddle

Hi Fredrik - and welcome to the forums

Sorry to hear you are having problems.

Have you recently purchased / downloaded the Logos software? It does take some time to index and search doesn't work properly while that is going on.

If that is not the case please post screenshots showing the problem so we can understand it more fully.

Details of taking / posting screenshots are available at http://wiki.logos.com/Screenshot

Are which version of Logos 5 are you running and on Windows or Mac?

Graham

Fredrik Hector

https://community.logos.com/discussion/comment/566047#Comment_566047

Hi Graham,

I don't think it is indexing now. It has been working fine before, it's the last months that the problem has come. And we live in the countryside in Ethiopia, so normally I use Logos offline. Now I have internet and have updated everything, but it still doesn't work. I posted a screenshot here, if you want to have a look at it.

Graham Criddle

https://community.logos.com/discussion/comment/566116#Comment_566116

Hi Fredrik

Thanks for the screenshot

I note you are using something referred to as "NA27 Int" - which resource is that? It's not something I have. My NA27 is just shown as NA27

Does the search work if you use an English translation with reverse interlinear capability such as the NRSV or ESV?

Graham

fgh

https://community.logos.com/discussion/comment/566128#Comment_566128

I note you are using something referred to as "NA27 Int" - which resource is that?

Perhaps Nestle-Aland 27th Edition Greek New Testament with McReynolds English Interlinear (NA27)?

It's a fairly old resource that they probably don't include in testing. Perhaps an update some months ago accidentally broke it?

Fredrik Hector

https://community.logos.com/discussion/comment/566128#Comment_566128

Yes, it is the interlinear version of Nestle Aland. I tested ESV and NRSV, and they are working fine. But none of the Greek resources are working.

Graham Criddle

https://community.logos.com/discussion/comment/566143#Comment_566143

Yes, it is the interlinear version of Nestle Aland. I tested ESV and NRSV, and they are working fine. But none of the Greek resources are working.

Which Greek resources do you have / have you tried?

Thomas Ball

https://community.logos.com/discussion/comment/566146#Comment_566146

Hi Fredrik,

I'm going to email you about this.

Fredrik Hector

https://community.logos.com/discussion/comment/566175#Comment_566175

Thanks a lot, Tommy! Now it works fine!

Graham Criddle

https://community.logos.com/discussion/comment/566454#Comment_566454

Thanks a lot, Tommy! Now it works fine!

Glad it's working

Are you able to explain what the problem was so we can advise others if they see something similar?

Thomas Ball

https://community.logos.com/discussion/comment/566479#Comment_566479

I told Frederik to first try to re-install the book file, wait for the new version of the book to index, and try again. If that didn't work I advised a complete re-index. I'm not sure which fixed.

Graham Criddle

https://community.logos.com/discussion/comment/566502#Comment_566502

Thanks Tommy

Tes

https://community.logos.com/discussion/comment/566116#Comment_566116

[quote user="Fredrik Hector"]

Hi Graham,

[/quote]

Hi Shalom FredriK in Ethiopia, it is good to hear from some one who is serving the Lord in Ethiopia. በጌታ ሰላም ይብዛልህ! ጌታ ይባርክህ፣ ገብረአብ ተስፋስይ ከፍራንክፈርት የኢትዮጵያ ወንጌላዊት ቤተክርስትያን።