Hang up when indexing

Hi,

For a few months my logos 5 has not been regularly indexing the updates that I get (say the free book of the month). When I scroll over the logos icon in the toolbar I get the pinwheel. Additionally when the banner appears for me to download the updates, I click it and nothing happens. I tried the "rebuild index" command but no response there either. Attached is my log of the pinwheeling toolbar. I hope someone is able to help me. Thanks for what you do.

-Ryan

3201.LogosLogs.rgroshek.20140212-143826.zip

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Comments

Dave Hooton

Redo the zip as I get an "invalid" message in Windows.

Ryan Groshek

https://community.logos.com/discussion/comment/568149#Comment_568149

Alright it reindexed but still won't install the updates. Here's the log. Thanks for your help

5751.LogosLogs.rgroshek.20140213-071018.zip

Dave Hooton

https://community.logos.com/discussion/comment/568310#Comment_568310

Reboot the computer, enable logging and start Logos. Upload logs if not fixed.