Update failures

David Strawn

Every time I start Logos on my Laptop I get a blank dialog box with a Yes and No button. When I click on the Yes button it begins to install some kind of update and after a few minutes an error box pops up that says it has encountered an "Error getting file security  C:\users|samsung notebook\appdata]local\logos5\es-ES\logos.exe.mui GetLastError:5

I am attaching the log file

Dave Hooton

Please upload the compressed Logos Log Files folder (see http://wiki.logos.com/Diagnostic_Logging).

David Strawn

https://community.logos.com/discussion/comment/568953#Comment_568953

Here ya go

Dave Hooton

https://community.logos.com/discussion/comment/568957#Comment_568957

Try deleting C:\Users\Samsung Notebook\AppData\Local\Logos5\es-ES\logos.exe.mui and run the update from http://downloads.logos.com/LBS5/Installer/LogosSetup.exe.