Scrolling On A Laptop--Once and For All!

Can anyone give me a "once and for all" answer regarding the ability for L4 to scroll on a laptop? When L4a came out some rejoiced that they could now scroll. Others, including myself, could not. (By scrolling I mean using my 2" square pad in the front of my laptop where I slide my finger along the edge to move the window downward.) In one of the threads a statement was made that if scrolling did not work on your laptop then it was a problem with your MS operating system. True? I am running Windows XP. Is there a patch or download from Windows that I must download to fix scrolling?

Is anyone able to pull this together and answer the question "once and for all?"

Thanks!

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Kevin Becker

The Microsoft problem is a bug/issue in the .NET/WPF that Logos uses. When this gets patched by Microsoft the touchpad scrolling is expected to work.

Randall Hartman

https://community.logos.com/discussion/comment/64589#Comment_64589

Thanks for the speedy and helpful reply. So this means right now there is no way to get it to work? And is there any projected timeframe for the release of this patch? Does this mean Microsoft is going to write a patch just for Logos?! (Of course this surely is not the case!)

Thanks again...

Kevin Becker

https://community.logos.com/discussion/comment/64593#Comment_64593

If there is a workaround, I haven't read it. I doubt one is possible right now. Regarding Microsoft's timetable, I remember reading 2nd quarter 2010 on a thread somewhere. However, I consider that date to be hearsay since I haven't spent the time to find a Microsoft source with that projection.

Bill Shewmaker

https://community.logos.com/discussion/comment/64595#Comment_64595

Randy,

I am able to "scroll" on my laptop. Toshiba Satellite running Vista home premium. And running L4.0a. It works fine for me in the various windows.

BillS

Is anyone able to pull this together and answer the question "once and for all?"

Probably not once & for all, because we're all still learning. As I understand it, those with Synaptic touchpads are definitely affected. Others' mileage may vary.

What's the problem? It's as Kevin reported:

The Microsoft problem is a bug/issue in the .NET/WPF that Logos uses. When this gets patched by Microsoft the touchpad scrolling is expected to work.

That fix isn't expected before March 2010; I'm affected, too, as my laptop has a Synaptics touchpad). There's no current patch available.

Here's Bradley's response, in another thread. http://community.logos.com/forums/p/4281/34292.aspx#34292 . There's nothing we'll have to do, as Logos will have to re-release L4 with the new .net framework fixes--if they're available on scheduled in March.

I don't like the situation either, as it TREMENDOUSLY reduces the "usability" of L4 for those of us affected.

Hope this helps.

Frank Sauer

https://community.logos.com/discussion/comment/64800#Comment_64800

I've still never been able to reproduce this on my HP laptop. Touchpad scrolling works both when I hit both buttons to get the little scroll ball pop-up and it also works when I use the edge of the touchpad scrolling.

Bill Shewmaker

https://community.logos.com/discussion/comment/64800#Comment_64800

As I understand it, those with Synaptic touchpads are definitely affected

Bill, I'm using a Synaptic touchpad on my Toshiba (PS/2 Port Touchpad)...and it works great...it even works in the forums.

Bill Shewmaker

BillS

https://community.logos.com/discussion/comment/64805#Comment_64805

even works in the forums

Hi Bill,

Mine works great in the forums, too. But do the autoscroll features work in L4?

Bruce Lundquist

https://community.logos.com/discussion/comment/64805#Comment_64805

I've got a variation on this "No Scrolling" theme. I have a Fujitsu LifeBoiok T series with Windows 7. It is a Tablet PC. Neither the Synaptics touch pad works to scroll or the Scroll Sensor that is used in the Tablet mode. Please note that they do work with Libronix 3, but not with Logos 4.

BillS

https://community.logos.com/discussion/comment/64803#Comment_64803

I've still never been able to reproduce this on my HP laptop. Touchpad scrolling works both when I hit both buttons to get the little scroll ball pop-up and it also works when I use the edge of the touchpad scrolling.

Hi Frank,

My driver is Synaptics version 11.1.18.0 date 6/20/2008. What's yours?

Blessings!

Randall Hartman

https://community.logos.com/discussion/comment/64794#Comment_64794

Randy,

I am able to "scroll" on my laptop. Toshiba Satellite running Vista home premium. And running L4.0a. It works fine for me in the various windows.

I am also using a Toshiba Satellite but XP. Maybe that's the difference.

Doug

https://community.logos.com/discussion/comment/64830#Comment_64830

There is a fix guys. I had the same problem when I started using L4. The way to make scrolling work is to right click your L4 icon, click properities, choose the "compatability" tab, and check the "Run as Administrator" checkbox. This enabled me to scroll and made L4 run a bit faster. I know some have said not to do this but I've been running this way for over a week with no issues except better performance. Also, if you haven't disabled tablet input services, you can get another performance boost by doing this. The only drawback to running as administrator is that each time I start L4, I have to click "yes" on the UAC box that pops up. But it's a small price to pay for the scrolling and performance enhancements.

Randall Hartman

https://community.logos.com/discussion/comment/64853#Comment_64853

Thanks for the input but that does not work for me. I am running XP and do not have the ability to "run as administrator." [:(]

Doug

https://community.logos.com/discussion/comment/64864#Comment_64864

Sorry to hear that. I wasn't aware that XP didn't have that option. Hopefully, Microsoft will get this fixed soon. I feel your pain. This was my biggest gripe about L4. I'm really enjoying it much better now. Hang in there.

Randall Hartman

https://community.logos.com/discussion/comment/64867#Comment_64867

Maybe this is the excuse I need to buy me a NEW laptop!!?? [8-|]

Jon

https://community.logos.com/discussion/comment/64864#Comment_64864

In XP it's not needed as if your user is an administrator then your program are most likely already running with administrator privileges... Good secure OS... [:)]

BillS

https://community.logos.com/discussion/comment/64853#Comment_64853

There is a fix guys. I had the same problem when I started using L4. The way to make scrolling work is to right click your L4 icon, click properities, choose the "compatability" tab, and check the "Run as Administrator" checkbox. This enabled me to scroll and made L4 run a bit faster. I know some have said not to do this but I've been running this way for over a week with no issues except better performance. Also, if you haven't disabled tablet input services, you can get another performance boost by doing this. The only drawback to running as administrator is that each time I start L4, I have to click "yes" on the UAC box that pops up. But it's a small price to pay for the scrolling and performance enhancements.

Hi Douglas,

Thanks for the input... I saw it when someone posted this earlier but hadn't tried it since I kept seeing reports that others still had scrolling problems. Long ago, I turned off UAC (I can't stand its intrusiveness & after 24 years in the IS business I don't want or need Microsoft's help in that arena), And I'm already running as an administrator. For me, those are non-issues. As a result, the "run as administrator" box is always grayed out. The only thing left was to try running in compatibility mode. I picked XP SP2 (from Vista 64 SP2). Still no joy on scrolling. Nor is there any boost in performance.

Thanks again for trying...[:)]

Blessings!

(HP Laptop with Synaptics touchpad, Vista 64, Core 2 Duo, 4Gb RAM, 160 Gb 7200rpm disk)

Doug

https://community.logos.com/discussion/comment/64920#Comment_64920

Hi Douglas,

Thanks for the input... I saw it when someone posted this earlier but hadn't tried it since I kept seeing reports that others still had scrolling problems. Long ago, I turned off UAC (I can't stand its intrusiveness & after 24 years in the IS business I don't want or need Microsoft's help in that arena), And I'm already running as an administrator. For me, those are non-issues. As a result, the "run as administrator" box is always grayed out. The only thing left was to try running in compatibility mode. I picked XP SP2 (from Vista 64 SP2). Still no joy on scrolling. Nor is there any boost in performance.

Thanks again for trying...

Blessings!

Hey Bill,

Very sorry to hear that this wouldn't work for you. I got very excited when it worked for me and I've tried to pass it along to everyone else too because 1) I can understand your frustration and 2) I would like to be a help. I know this is a long shot. But maybe just for giggles you should try turning the UAC back on and ticking the "run as administrator" box. It might not help but then again. . .

Anyway, I wish you all the best and if I can be of any help please let me know. I've ben an L3 user for years and and L4 user for about a month. I don't know it all by a long shot but I'm learning something about L4 everyday.

God Bless

Mark Kulikovsky

https://community.logos.com/discussion/comment/64922#Comment_64922

I am running L4.0a on a Dell Inspiron 630m laptop (1.73Ghz, 2GB RAM, 80GB HDD, WinXP SP3). It has a Synaptics Touchpad and the scrolling is working fine when I use the right edge. I have not installed any patches to make this work but I do keep my machine up-to-date with Microsoft updates.

BillS

https://community.logos.com/discussion/comment/64922#Comment_64922

maybe just for giggles you should try turning the UAC back on and ticking the "run as administrator" box.

Amazing. I can't believe it worked, but it did.

So I tested some more. I left "run as administrator" checked & turned UAC back off. (That requires a reboot.) Confirmed "run as administrator" is still checked, though grayed out. Started L4. No scrolling, again.

With UAC still off, to start Logos tried right click | run as administrator. Still no scrolling.

The only combo that works is running L4 as administrator with UAC on + running in XP SP2 compatibility mode.

Since Logos has recommended we NOT run in compatibility mode, I'm going to return the settings to normal.

But this warrants investigation!

Blessings!

Bill

Doug

https://community.logos.com/discussion/comment/64932#Comment_64932

That's interesting that it will work for you using XP but not others. Hmmmm!!!!

BillS

https://community.logos.com/discussion/comment/65455#Comment_65455

Hi Douglas,

Yes, that was the compatibility setting. I'm running Vista 64 SP2.

Doug

https://community.logos.com/discussion/comment/65522#Comment_65522

Wow! Well, at least you've confirmed my finding. So, it seams for Vista and Windows 7, running in compatibility does fix the scroll. In Windows 7, I don't have to choose Windows XP compatibility, I just run as administrator. Another interesting thing is that scolling doesn't work in Windows XP but for you using Vista, it scrolls in Windows XP compatiblity. Again . . . Hmmm!!!

BillS

https://community.logos.com/discussion/comment/65572#Comment_65572

Hi Douglas,

Hopefully, Logos is reading our thread & will be able to figure out a better response than "Wait"...

[:D]

Doug

https://community.logos.com/discussion/comment/65635#Comment_65635

Yes, I hope you are right. I would like to be able to untick the "run as administrator" just for not having to confirm to the UAC every single time I launch L4 that I really do want to do what I just told my computer to do. What nonsense. Anyway, as I've stated before, it is worth the scrolling ability and the improved performance I got by doing it. I'm going to be ordering my new i7 parts next Monday and I should get the stuff Wednesday and have it up and running by Thursday evening. I'm looking forward to seeing if it still sufferes the same problems as my laptop. I have a pretty decent laptop. It has a 2.2 GHz Turion 64 X2 with 3 Gigs of ram and 768 Megs of dedicated graphics ram. I'm not nearly maxing out the processor or Ram with L4, but I'm still wondering if an i7 desktop will run L4 better.

Rosie Perera

https://community.logos.com/discussion/comment/66353#Comment_66353

Here's some good news for all you laptop users with Synaptics touchpads: http://community.logos.com/forums/p/16042/141059.aspx#141059