Missing 400+ resources
Hi everybody,
Before
to post this issue, I have read everything in the forum about missing
resources, I tried everything, and no results. I have two laptops:
Laptop 1: Pentium IV 3,2 Ghz, 1,2 Gb RAM, Windows XP SP3. L3 and L4 running properly. Licenses synchronized several times. I never had a base collection, only 3rd part ones, some of them in L2 format still. Before to upgrade to Silver, I had 547 resources. After upgrade, 1235, what is fine.
Laptop 2: Core Duo, 2.0 GHz, 2 Gb RAM, Windowa Vista SP1. Only L4 is installed in this machine. Resources before upgrade to Silver, 437 and after, 1205.
You can see the discrepancies here, but the biggest problem is with the old laptop (#1): In L3 I have 1670 resources,that is, 435 resources are missing!!!. I don't have PBB's. I know that addins are not resources in L4. About differences in counting resources L3 and L4, I'm lost. In both TDNT (10 volumes) is one resource, Anchor Bible Dictionary (6 volumes) is one resource, etc. I know that interlinears are merged in one resource in L4, but I don't have 435 interlinears!!! I can understand a small difference (let's say 30-40 resources), but this one is too much, I think.
I ran "update now" and "update resources" in both computers serveral times and nothing changed. I copied all resources in an external HDD and I ran scan 
\Resources (where my L3 resources are) in both laptops and nothing happened. I changed update channel to beta and back to default, and nothing. I deleted discovered.db and identified.db databases, and nothing... What else can I try?
I have a lot of E4 resources and Bob said that some of them are hidden because they were poorly tagged (what I don't like because I want to read this resources even when in PG can't see them), but, anyway, I don't have 435 E4 resources... What is curious is that all L2 resources are in the laptop where I have L3, except SDA ones, but in the second laptop the scan command pick up these resources but not all L2 ones... I'm completely lost and frustrated because of this...
Help, please!
Blessings,
Comments
-
after using the scan command - you did restart Logos4 didnt you, you need to or it will do nothing
are you using 4.0a?
Never Deprive Anyone of Hope.. It Might Be ALL They Have
0 -
Hi DominicM,
Yes, of course, I restarted L4, and nothing.
I'm using 4.0a
0 -
Well if >25% of your library is missing it shouldn't be hard to identify some missing books. Run a bibliography of unlocked books in L3 and manually check through some and see if it looks like 1/4 is really missing, maybe there'll be a pattern...
0 -
I'm sure is not an item included in Silver because after the update I had abotu 700 resources more. I know I can check one by one, but this is not easy because there is not a bibliography report in L4. And I think Logos should take care of this when a new porduct is introduced because the image of the company is not goog at all.
Don't make me wrong. I'm using Logos for 10+ years and I know they are responsible and they have the best bible software by far. But they shouldn't make these mistakes (the forum is full of people having problems like mine). New costumers can think that the software is not realiable at all, so how can we trust that everything is backed up to their servers? In theory, after a crash you only have to to reinstall the program and have everything back. But how is this possible when there are so many resources missing in Logos server?
0 -
JesusPolaino said:
Don't make me wrong. I'm using Logos for 10+ years and I know they are responsible and they have the best bible software by far. But they shouldn't make these mistakes (the forum is full of people having problems like mine). New costumers can think that the software is not realiable at all, so how can we trust that everything is backed up to their servers? In theory, after a crash you only have to to reinstall the program and have everything back. But how is this possible when there are so many resources missing in Logos server?
Jesus,
so have you done what Jon suggested?
done a quick comparison to verify that you actually are missing 400+ resources?
Robert Pavich
For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__
0 -
Hi Robert,
In the first post there is an example: SDA stuff. I tried this one because there are in the old L2 format and I tought L4 could have problems with them. One laptop discovered them after using the command scan, but no the other one. And to compare manually L3 resources against L4 is very time consuming due L4 lacks a bibliographic report.
Blessings,
0 -
JesusPolaino said:
But they shouldn't make these mistakes (the forum is full of people having problems like mine).
JesusPolaino said:But how is this possible when there are so many resources missing in Logos server?
But in each case it turns out that nothing is missing at all, the difference is usually due to how resources are counted. There are less than a handful of old resources that Logos can't supply through their servers due to licensing issues. This is the reason for my suggestion above. You don't need a bibliographic report in L4 - the library tab is a bibliographic report, just open a floating window with a library tab and set it to half the screen and put the L3 bibliography report on the other half; sort both by title and visually compare. If 1/4 of your books are really missing it'll be really obvious...
If the issue does turn out to be restricted just to old L2 resources, one other thing to try would be to get your old resources up to date first and then try and import them. Run the autoupdate script for L3 http://www.logos.com/media/update/ResourceAutoUpdate.lbxupd and see what updates. Then scan the your L3 resource path again from L4.
0 -
Hi Jon,
Do you mean this?
I tried before, but you can see that the order in presenting the results is not exactly the same so, anyway, I have a lot of job in comparing this and is too much time consuming for me at this moment.
Now I'm using L3 much more than L4 because I feel more comfortable with it, but I'm "playing" with L4 because everybody says that is far superior to L3. In my case, due my hardware, is much faster L3 than L4. Because of this, I'm not missing resources in my daily study, which I can't do in L4 with confidence.
What disturbes me is some affirmations like "But in each case it turns out that nothing is missing at all, the difference is usually due to how resources are counted." I have read this several times in the forum but, can you give one example? I gave you two examples (TDNT and ABD) which show that this is not true, or at least not always true. In any case, this can't justify the big difference I'm having.
I decided to upgrade to L4 for several reasons:
- The incredible price to get very good resources.
- To have acces to my resources through my iPod Touch.
- I had several problems before loosing my licenses and old discs, so if everything is in Logos servers and after a crash I have only to reinstall the application to have everything back is perfect for me.
Note that the 2nd and 3rd are very strrongs points to improve the sales of Logos, which I think is good. But the 3rd one is not true at all. If they have problems with publishers to have everything in Logos servers, they can't say that after a crash you have only to reinstall the program to get access to all your resources. Yes, they provided a way to solve it somehow, through the scan command. But this means that you have to keep a copy of all your resources to scan them, and this command not always works like it should. This is my case.
Maybe it was a misunderstanding when speaking about L2 resources. I have all of them in L3. As I'm using L3 every day, all resources are updated regularly. The ones still in L2 format never were formatted for L3. Anyway, I have only 40 resources in L2 format in my L3 directory and only 35 in my L4. Some of them (SDA stuff in this case) are not in one laptop after running the scan command. Why? I don't know. What is clear is that this is not working properly.
If this is only my case, I can assume that I did something wrong or my installation is not working properly. But I never had a crash after more then one month using L4, and in the forum more people are having similar problems. Again, I can understand a small difference in the resource counting because the interlinears are only one resource in L4 and two in L3, addins and help files are counted as resources in L3 and not in L4, etc. But this cannot explain the big difference I'm getting. And yes, I can use a program like Beyond Compare to see the differences between L3 and L4 directories but, why shold I spent money in one program to respair something that L4 is suposed to do by itself?
In conclusion, I think Logos has to address these problems if they want people move safely and without pain to L4. I'm a loyal costumer and I will continue supporting and promoting Logos software, but these issues should be adressed.
Blessings,
P.S. I'm sorry if my English is not good enough to explain correctly my problems.
0 -
Jesus,
You keep saying your missing 400 resources but you refuse to say just what you're missing....right now you've mentioned two.
That's a long way from 400 isn't it?
Do you see that IF you make the statement "I'm missing 400 resources!) and you can't even say for sure that they are missing...then it really takes the authority out of what you're saying.
I went through your screen shot; it took 50 seconds to compare and highlight.
that's 20 resources I compared in 50 seconds. You say you have 1000 resources;
1000 / 50 = 20 minutes
The whole exercise would take you less than 1/2 hour! (I'm guessing that you've spent at least 10 or 15 minutes just telling us why you don't have the time to compare!)
And then you'd know exactly what the situation is; you'd be able to say just what you're missing and someone would be able to help... instead of what you have now.
there are many reasons why the count in V4 is different in V3 but UNTIL you say WHAT'S different, nobody can help.
Robert Pavich
For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__
0 -
Hi Jesus,
Yeah, that's what I had in mind. It seems they deal with titles starting an article (A, An, The) differently which is causing some to be ordered differently; I guess you could order by author instead.
I think you're right; 400 is a very large difference! Are you there's no PBBs in there? The only one on your screen shot that is definitely missing is "Alarm to the Unconverted" which sounds like a PBB from what I can work out from Google...
0 -
'Alarm to the Unconverted' is a PBB resource. Do a search for .lbxoeb files in your resource paths. That should give you an idea of how many PBBs you might have - they won't be included in your L4 at present.
Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.
0 -
Robert Pavich said:
that's 20 resources I compared in 50 seconds. You say you have 1000 resources;
1000 / 50 = 20 minutes
Nice work there Bob [:D]
Another option I just remembered which may speed things up would be to use Mark Barne's bibliography generator at http://www.4-14.org.uk/off-topic/logos4-bibliographic-report; I haven't done it myself, but it might help you work out what's going on here...
0 -
Jon Rumble said:
Another option I just remembered which may speed things up would be to use Mark Barne's bibliography generator at http://www.4-14.org.uk/off-topic/logos4-bibliographic-report; I haven't done it myself, but it might help you work out what's going on here...
Jon,
I have used it and it's great....it works just fine...and I printed it to PDF.
Robert Pavich
For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__
0 -
Jesus,
Just to let you know; we aren't picking on you. ok?
When I upgraded to V4 I lost 1000 resources!!
i was alarmed, but then I realized that PBB's aren't counted as resources in V4...
wow...I hadn't realized just how many PBB's I had!
We are just wondering if it's not the same situation here....that's all.
Robert Pavich
For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__
0
