Logos 5 Crash when submitting a text for study

Hi there

Hope all is well.

I am using Logos 5 and have been struggling since yesterday to open a work page on any specified chapter in the Bible. As soon as I press enter to submit my request of a text, it starts working (loading) like always and after a second or two crashes with a windows error saying that the program has stopped working. After a while it gives only one option in the crash window and that's to close the program. I have restarted the program, and my computer. It did not work.

Can you please help me?

Thank you.

Riekert Pelser2742.LogosError.zip

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Comments

Dave Hooton

There is a corruption in the Library Index, so delete the folder C:\Users\VDM HFRP\AppData\Local\Logos5\Data\3zoktvc5.a0f\LibraryIndex and restart Logos. Re-indexing will take a considerable time.

Dave Hooton

https://community.logos.com/discussion/comment/569685#Comment_569685

Is this fixed, Riekert?

Riekert Pelser

https://community.logos.com/discussion/comment/569965#Comment_569965

Hi there Dave

Thank you for you reply. I haven't been home the last day an I just got you instructions to fix. I will try them now and let you know as soon as possible.

Have a good day.

Blessings

Riekert

Riekert Pelser

https://community.logos.com/discussion/comment/570119#Comment_570119

Thank you,

It worked.

Blessings