Download update fails at 55% (57.12MB file). Indexing fails between 3 - 5%. Recently purchased book doesn't appear. Version 5.2 SR-6 (5.2.0.0136). Suggestions?
Welcome to the forums. Sorry you are having troubles. [:S]
Is the "update download" a software update? You can download the software engine directly. See my signature line for a link.
Suggestions?
Welcome [:D]
Enable logging:
Mac => https://www.logos.com/support/logos5/mac/problem
Windows => https://www.logos.com/support/logos5/windows/problem
Attaching log files allows Logos users and employees opportunity to offer more suggestions.
Contact Logos Tech Support => https://www.logos.com/contact
Keep Smiling [:)]
Welcome to the forums. Sorry you are having troubles. Is the "update download" a software update? You can download the software engine directly. See my signature line for a link.
Welcome to the forums. Sorry you are having troubles.
Thanks! That worked. Good thing to remember...
Suggestions? Welcome Enable logging: Mac => https://www.logos.com/support/logos5/mac/problem Windows => https://www.logos.com/support/logos5/windows/problem Attaching log files allows Logos users and employees opportunity to offer more suggestions. Contact Logos Tech Support => https://www.logos.com/contact Keep Smiling
Welcome
Keep Smiling
Perfect! The issue was resolved by running the current install package, but I'll keep this tip to post logs in mind for future posts.
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