Discovered a repeatable crash this morning. Opened the ESV, did a right click on an English word, clicked English dictionaries and Logos crashed. Repeated it 3 times.
Windows 8, Logos version 5.2a RC1
0474.LogosCrash.zip
Don, I tried to reproduce this crash and wasn't able to. When you "clicked English dictionaries" what specific dictionary did you open? I tried the Concise Oxford and Merriam-Webster's.
Also, you don't seem to have logging enabled, so your report only shows the error message, and doesn't give us context as to what was going on right before the crash. You can enable logging by following these directions. Please enable logging and then reproduce the crash again, and reply with those.
Thanks for the report!
Dylan, here is another zip. What you describe is different than what I did. When I right click on a word, with the highlight on "selection" I go down to the "English Dictionaries" category in the first section - not to the various English dictionaries at the bottom. After clicking on that category Logos starts to develop a report and crashes. My priority dictionary is the New Bible Dictionary.
0435.Logos.zip
Hi Don
When I right click on a word, with the highlight on "selection" I go down to the "English Dictionaries" category in the first section - not to the various English dictionaries at the bottom
Sorry - can you clarify the '"English Dictionaries" category'?
Do you get a menu looking like?
If so, where on the menu are you clicking to generate the report?
Graham
Graham, This is what I see...
Dylan, here is another zip. What you describe is different than what I did. When I right click on a word, with the highlight on "selection" I go down to the "English Dictionaries" category in the first section - not to the various English dictionaries at the bottom. After clicking on that category Logos starts to develop a report and crashes. My priority dictionary is the New Bible Dictionary. 0435.Logos.zip
Your log here records no crash. It will probably be easier for us to troubleshoot the problem if you call us at your earliest convenience. Can you call us at 800-875-6467?
Let me try this again...
