At levels where I already own all the resources, the website calculates that the package would cost me full price rather than zero. This is especially apparent in the lower base packages from the package I own.
This seems to be the correct/expected behavior. It's no different than the website showing me the price of individual books that I own. I'm not sure I'd want them all to show the price as 0. The greyed out "Add to cart" button is sufficient to tell me I own these already, but it is sometimes interesting to see what the current prices are (even if I bought them at a reduced price, e.g., as pre-pubs; I can always check what price I actually paid on my Orders page).
It has led forum users to believe that they would be charged for a base package where they already own all the resources. Dynamic pricing for sets & inidividual books doesn't appear until checkout where dynamic pricing for base packages appears on the package page.
That's a search result page. Those always show the full price. It's only when you click the link and go to the product page that you see the dynamic price.
I too would prefer a 'Your Price $0.00', rather than the full price, if I already own the resource. If nothing else, it at least tells me that dynamic pricing applies, which is a useful thing to know for those of us who answer questions on the forums. I believe it used to show $0.00.
it is sometimes interesting to see what the current prices are
You can see that anyway. Just look below the Your Price.
Hi All,
Appreciate the thoughtful conversation around this topic. We did show zero in these fields in the past, though it caused a different set of problems for Logos owners who were trying to:
1 - help others purchase our product
2 - purchase the product for others.
We discussed and determined exactly what Rosie did here. We elected to indicate ownership by graying out the add to cart button, and provide complete pricing information at the same time. All users should then be able to see meaningful information with fewer clicks.
