mobile devices inconsistency
Hi,
The Logos app was currupted on one of my devices, so I uninstalled, and reinstalled it.
After reinstallation, the device still shows in my list of mobile devices, but no longer indicated that it has Logos installed on it. It's also no longer possible to send resources from the desktop app to that device.
http://i57.tinypic.com/300tlc3.png (screenshot device list on logos.com)
http://i60.tinypic.com/1052yhw.png (send to mobile device)
I uninstalled and reinstalled a second time, but it didn't help.
What can I do to resolve this?
Best wishes,
Jan
Comments
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Hi Jan
If you go to your account settings on Logos.com you will see a tab marked "mobile devices"
That should show you which devices Logos believes you have which apps installed on.
You might want to remove the device and then Logos should rediscover it (I think!)
Graham
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Already tried that. Logos does rediscover it, but still doesn't recognize my logos installation on it. Looks like the first of the two screenshots I've posted.
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Looks like the first of the two screenshots I've posted.
Sorry - because the pictures didn't show up in the thread I didn't look at them.
It looks like there was a similar problem reported at http://community.logos.com/forums/t/80401.aspx where it was stated that the "latest release" fixed the problem. But I assume that as you have reinstalled the app you have the latest, latest version.
Hopefully someone from Logos will be able to comment.
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