Please help. I updated Logos 5 and I am very frustrated: it keeps on crashing when I am doing a search. Can I revert back to an previous version? It is really hampering my work at this moment.
Here is my log files: 572253.Logos Log Files.zip
Hi Sarel,
Can you also provide the logos.log and a detailed description of what you were doing when it crashed?
Sarel,
according to your crash logs, it fails to find a file. However, your file doesn't give much information. From the older errors you included, it can be seen that noet.png was missing for some time - but I'm not sure whether it's this file that causes the crash under the current version.
You may want to restart your computer, restart Logos with logging enabled (hold CTRL key while it starts) and perform the search until it crashes. Then before restarting Logos, preserve the logos.log file from where you got the crash log files and upload it here.
Regards,
Mick
Sarel, according to your crash logs, it fails to find a file. However, your file doesn't give much information. From the older errors you included, it can be seen that noet.png was missing for some time - but I'm not sure whether it's this file that causes the crash under the current version. You may want to restart your computer, restart Logos with logging enabled (hold CTRL key while it starts) and perform the search until it crashes. Then before restarting Logos, preserve the logos.log file from where you got the crash log files and upload it here. Regards, Mick
A reboot appears to have solved this issue; I Hope! Thanks for the help. I will keep you informed if it crashes again.
A reboot appears to have solved this issue; I Hope!
Glad to hear!
