Logos closes unexpectedly

Since yesterday, when I try to use Logos it closes unexpectedly. Sometimes I can't get beyond the welcome page. If I try to go to a specific passage, the program closes. Last night I was able to go to my Library and look through some books and even copy verses. However, I cannot open to study a passage without the program simply closing on me.

I would greatly appreciate your help!

Nathan Patefield

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Graham Criddle

HI Nathan - and welcome to the forums

Your log file contains a lot of entries of the form:

2014-04-12 06:46:09.0795 1 Error IssueError Issuing exception 0x80070005: Access is denied. [..\ComUtil\FileStream.cpp(487)]
2014-04-12 06:46:09.0805 1 Error Exception Exception 0x80070005: Access is denied. [..\ComUtil\FileStream.cpp(532)]
2014-04-12 06:46:09.0805 1 Error IssueError Issuing exception 0x80070005: Access is denied. [..\LbxUtil\EncryptedVolume.cpp(700)]
2014-04-12 06:46:09.0805 1 Error Exception Exception 0x80070005: Access is denied. [..\LbxUtil\EncryptedVolume.cpp(395)]
2014-04-12 06:46:09.0805 1 Warn ResourceManager Resource of type logos could not be found at location C:\Users\Dad\AppData\Local\Logos4\Data\bx1kz0t1.rwe\ResourceManager\Resources\BB_SBB_RVR60.logos4 with ID LLS:1.0.3016 and version 2013-07-16T21:47:11Z

While I don't know exactly what that error message means it looks as though Logos is trying to access some resources to which it doesn't have access. Have you changed file / folder permissions recently

The problem seems to be related to the folder "C:\Users\Dad\AppData\Local\Logos4\Data\bx1kz0t1.rwe\ResourceManager\Resources\"

Do you have any disk utilities to allow you to check the state of your disk hardware?

Graham