Don't need Logos 5 anymore, can I cancel payments?

I no longer need Logos 5. I'm on a payment plan. I don't want to keep paying for it because I've stopped using it. I'm not looking for a refund. Is it possible to have my account deleted and payments stopped?

Thanks!

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Joseph Turner

This would be a question best asked of customer service.

JT (alabama24)

I don't want to keep paying for it because I've stopped using it.

Why? Can we help? I know that you posted about a crash, but you seem to have had the issue resolved. Did it come back?

tom

I no longer need Logos 5. I'm on a payment plan. I don't want to keep paying for it because I've stopped using it. I'm not looking for a refund. Is it possible to have my account deleted and payments stopped?

Thanks!

As Joseph stated, this is a question for customer service. I am going to say no. Just because you stop using something after you purchase doesn't imply that you can stop paying for something that you purchased. What you can do is sell your L5.

Lee

It all depends on the fine print of the contract of sale. Call customer service, they should know.

Mitchell

https://community.logos.com/discussion/comment/587957#Comment_587957

Oh yeah! I'll chat to customer service! Thanks for your help everyone