Video problems with Logos Timesaving Tips
I've just installed Logos Timesaving Tips but the videos will not run. I've followed the instructions on the web support page: reinstalled DirectX ; made sure the firewall admits Logos etc. I've even tried to use the pre-caching option but nothings works. The logfiles are attached. Do you have any suggestions please?
Many thanks,
Michael Alexander4336.Logos Log Files.zip
Comments
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I have no solution for this, and Logos 4 is no longer supported, so I would strongly advise you to update to the free** Logos 5 engine using this link. If there is still a problem report it in the Logos 5 forum and/or contact Logos Technical Support.
Note that the product will be geared to Logos 5 anyway, being dated 2014.
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** the engine is free and supports all your Logos 4 features and resources with some free new features.
Dave
===Windows 11 & Android 13
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This crash looks very similar to one that was fixed in 5.1a, so updating to Logos 5 (as Dave recommended) should solve the problem.
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Michael
how are you going with this?
Dave
===Windows 11 & Android 13
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Dear Dave & Bradley,
Sorry not to respond sooner but I've been off-grid for a while. However I followed your advice and upgraded to the Logos 5 engine. Everything is now hunky-dory and the new layout is good too! A big thank you for your very helpful advice.
Kindest regards,
Michael0 -
Thanks for the feedback, Michael.
Dave
===Windows 11 & Android 13
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