Unable to Access Logos.com or Sign-in After Remote Access with Logos Support

Justin Guin
Justin Guin Member Posts: 4 ✭✭
edited November 2024 in English Forum

Today I had Logos customer support use remote access to fix a problem. During the session, I could not access logos.com nor could I sign in. Tech support said it would have to be fixed with my ISP. I was the third customer that this happened today. In my case, I was able to fix it by power cycling my modem and router. Another customer had to contact their ISP customer support (according to Logos support). This can be a headache and time consuming. If this happens to you, try power cycling the equipment (they are going to ask you to do this anyway when you contact your ISP provider). It will save you a lot time on hold and you can get back to more important things...like Bible study. 

Comments

  • TCBlack
    TCBlack Member Posts: 10,980 ✭✭✭

    As my friends in IT point out (and my own experience reflects) power cycling is always where you start. 

    Oh, the stories we swap about this one question...

    Hmm Sarcasm is my love language. Obviously I love you. 

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