Logos crashes during startup after update to latest beta

George
George Member Posts: 479 ✭✭
in Beta Desktop App Forum

Error ID: 1846
Error detail: InvalidOperationException: AppSettings is missing value for 'SecureLibApiServiceUri'.

2248.Logos Log Files.zip

Any ideas on how to fix this?

Thank you.

Grace and peace!

Comments

  • Dylan Rondeau
    Dylan Rondeau Member, Logos Employee Posts: 1,401

    Hi George, thanks for your report and sorry you're having trouble. I've made a case for a developer to look into this. We'll let you know once we find a solution. [:)]

    Dylan Rondeau, Software Tester

    Enable Logging: Mac | Windows (Right-click "Save As...")

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,094

    One of the config files for the application didn't get updated when you upgraded. Try deleting "C:\Logos4\System\appSettings.config" then repair the installation of Logos 5 from Control Panel.

  • George
    George Member Posts: 479 ✭✭
    https://community.logos.com/discussion/comment/603966#Comment_603966

    Bradley Grainger (Logos) said:

    One of the config files for the application didn't get updated when you upgraded. Try deleting "C:\Logos4\System\appSettings.config" then repair the installation of Logos 5 from Control Panel.

    Thank you for your prompt response.  Your solution fixed the problem.

    Grace and peace!

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