Every time I try to export, the application vanishes. Using latest release.
6305.Logos_2014-06-23-221149_Dewaynes-MacBook-Pro.crash.zip
Every time I try to export, the application vanishes.
Could not confirm, as it exports correctly for me. Is this one particular resource, or many of them? The Crash Log is well beyond my ability to read, A full set of logs might be more helpful. The Logos Logging Utility—which is included in the link in my signature—can automate the whole log assembly for you.
Better logs I hope.
7245.LogosLogs.dewaynedavis.20140624-075326.zip
Every time I try to export, the application vanishes. Could not confirm, as it exports correctly for me. Is this one particular resource, or many of them? The Crash Log is well beyond my ability to read, A full set of logs might be more helpful. The Logos Logging Utility—which is included in the link in my signature—can automate the whole log assembly for you.
They are complete. Unfortunately, they are beyond my log-reading abilities. In fact, the Logos.log file does not show any problem. If no one with more knowledge shows up soon, I will see if a nudge will help [8-|]
Can you also upload the Apple crash report? It should be located at /Users/dewaynedavis/Library/Logs/DiagnosticReports/Logos_2014-06-24-075321_Dewaynes-MacBook-Pro.crash
Thank you,
Martin
Here you go.
0523.Logos_2014-06-24-075321_Dewaynes-MacBook-Pro.crash.zip
I am supposing this problem was not easily solvable?
I have now tried trashing the program and reinstalling, deleting pref file, and deleting extra printers. I have tried closing all resources and opened just one to print. The only change is that I do not get a notification any longer. The program just disappears. Thanks.
8168.logoslogs.dewaynedavis.20140707-111502.zip
We have been unable to reproduce this issue and the logs have not provided any useful information as to the root cause of the problem. There are a bunch of logging statements related to being unable to create ATS Font families for the fonts embedded within the Logos application. We have made some changes to the font handling for the next beta which may solve this issue for you.
If you open Program Settings, what fonts do you have selected?
I am supposing this problem was not easily solvable? We have been unable to reproduce this issue and the logs have not provided any useful information as to the root cause of the problem. There are a bunch of logging statements related to being unable to create ATS Font families for the fonts embedded within the Logos application. We have made some changes to the font handling for the next beta which may solve this issue for you. If you open Program Settings, what fonts do you have selected?
Fonts! There could be something there. I tried to deactivate a lot of fonts recently to reduce the choices in some of my Graphic Design software. Perhaps I have disabled an important font? Is there a way to reinstall all of the necessary fonts? Attached is a screen shot of my font settings in Logos.
I just went into FontExplorerPro and reactivated all system fonts and it is now working. Thank you.
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