Sync Error

Pam Larson

I've been getting a sync error the last 2 days on my desktop (laptop is fine). Rebooting and restarting doesn't help.

Specs:

ACER Desktop

Windows 8.1

Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz

RAM: 32.0GB

System type: 64-bit Operating System, x64-based processor

Logs attached.5228.Logos Log Files.zip

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Comments

Thomas Ball

Hi Pam,

It looks like it is having a problem syncing the Self Test. Have you been using it since the sync error started showing up?

Pam Larson

https://community.logos.com/discussion/comment/610307#Comment_610307

Is that the test with the BI101 Mobile Ed course? I looked up one of the questions two days ago to help someone in the faithlife group. Do I need to retake the whole test?

Pam Larson

https://community.logos.com/discussion/comment/610313#Comment_610313

Well, I took my own suggestion and redid the whole test, restarted Logos, still getting the sync error.

Bradley Grainger (Logos)

We'll investigate this.

The good news is that it's only affecting sync for Self Tests. All your other documents and settings are syncing normally.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/610336#Comment_610336

We've corrected the data on the server to try to fix this problem; has the sync error gone away for you now?

Randy W. Sims

https://community.logos.com/discussion/comment/613431#Comment_613431

This sync error has gone away on my system.