Logos 5 crashing

Korby S.

Hi: each time i start Logos 5 it crashes

This recently began to happen :and, i'm undure as to why.

I've re-installed a number of times without success.

Did change from McAffe to AVG firewall and internet security prior to

this happening: yet, think it is not that? Also using IOBit Advance care prog as well.

Assistance appreciated, Thank you- see ZIP file attatched:

3630.Logos Log Files.zip

JT (alabama24)

Welcome Korby! Sorry you are having troubles. [:S]

Korby said:

I've re-installed a number of times without success.

Don't bother. I assume you just mean that you deleted the software engine... the larger part (resources, db files, etc.) probably were left in place... so "reinstalling" is like putting a new coat of paint on a car when the engine is toast. [:)]

Korby said:

see ZIP file attatched:

Good job posting logs. I am not a full fledged techie, and it is probable that someone else smarter than me will need to take a look. One thought: Have you tried loading to a blank layout? see this wiki article: http://wiki.logos.com/Layouts__#When_starting_Logos_from_the_desktop 

JT (alabama24)

https://community.logos.com/discussion/comment/611609#Comment_611609

I think you have a corrupt database file. My guess is that opening to a blank layout would work... You might need to rebuild your layouts.db file. If you want to take a stab at it, you can move the layouts.db file to your desktop. If that solves your problem, you can delete the file. Here is the path:

C:\Users\Korbys\AppData\Local\Logos5\Documents\e0zqspd3.cxs\LayoutManager\layouts.db 

JT (alabama24)

Did you have any luck?