Missing Resources

I installed Logos 4 on a 2nd computer, since my primary laptop may have met a premature demise last night :-( After installing it it seemed that most of the resources were there, but I was missing about 20 of the resources that I had on my "dead" computer. I don't know the exact resources that are missing yet, but I noticed that the total number of resources in my library is less than before. Do you know what the problem may be, and how I can add the missing resources to the installation on the new computer?

Thanks,

Jason

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Comments

Jon

If the first computer was an upgrade from L3, it's probably L3 help files which will be brought in if you're upgrading but not downloaded into a new installation as they're not needed.

Donna Cazemier

https://community.logos.com/discussion/comment/70036#Comment_70036

I rescently updated from L3 to Logos 4, but a large percentage of my library didn't come over. Unlike the man above I know a lot of what's missing like the Biblical World in Pictures, John MacArthrus Life works and many more. We pruchased the Gold Package in L-3 and have added about $1000 in other books like IVP Academics.

Thanks Greg Cazemier

gdcaz@bendcable.com

Dave Hooton

I installed Logos 4 on a 2nd computer, since my primary laptop may have met a premature demise last night :-( After installing it it seemed that most of the resources were there, but I was missing about 20 of the resources that I had on my "dead" computer.

Try Update resources in the command bar. Give it a few minutes to work, though.

Dave Hooton

https://community.logos.com/discussion/comment/70226#Comment_70226

I rescently updated from L3 to Logos 4, but a large percentage of my library didn't come over.

Have you tried Update resources in the command bar?

R. Jason Bartholow

https://community.logos.com/discussion/comment/72034#Comment_72034

Yeah, I tried that when I first noticed the missing resources, but it didn't add anything. Thanx 4 the suggestion though. Maybe I'll give one more shot...

In Christ,

Jason

R. Jason Bartholow

https://community.logos.com/discussion/comment/70036#Comment_70036

Jon, I don't think this is the case because the missing resources where in the library tab, & I don't think help files/etc... are listed in there.

In Christ,

Jason

R. Jason Bartholow

https://community.logos.com/discussion/comment/72244#Comment_72244

Just for the record, I tried it again, and no dice.

Dave Hooton

https://community.logos.com/discussion/comment/72259#Comment_72259

Just for the record, I tried it again, and no dice.

The ideal solution is to find a folder** of L4 or L3 resources and use the scan command in L4:-

type scan <location of resources> in the Command bar
restart L4

If the resources come from L3 they should be automatically updated by L4.

** an Installation CD/DVD for either L3 or L4 is another possibility.

R. Jason Bartholow

https://community.logos.com/discussion/comment/72306#Comment_72306

That seemed to work. Thx 4 the suggestion! Even though my laptop is dead, I did manage to back it up not too long before it died, so I think I have all of the resources again (it I am missing any now, I think it is only a couple).

Anonymous

https://community.logos.com/discussion/comment/74040#Comment_74040

I'm having the same problem on a clean install. 39 resources are missing (out of 3923). I'm slowing going screen by screen to identify them. The first one missing is "Ages Software Overview Guide".

Anonymous

https://community.logos.com/discussion/comment/284796#Comment_284796

OK, I've made it through the letter B and the results are very dishearting. There are three major problems:

Resources missing in the new installation:
- Ages Software Overview Guide
- Anchor Bible Dictionary Overview
- Authorized Version
- BAR 27:06
- The Beauty of Spiritual Language
- Biblia Hebraica Stutgartensia: WIVU Constituency Tress
- Biblical Archaeologist Overview Guide
- Biblical Studies Press Overview Guide
- Biblical World in Pictures Sample
- Brown-Driver-Briggs Hebrew English Lexicon
Resources Missing on the Old Installation that don't seem to come in when I update resources, even though they show up in the new installation!
- Die Bibel nach der Uberstez....
- Die Bibel, Einheitsuber....
- Die Bibel. Ilberfelder....
Resources that are present in both, but capitalization of the capitals is different!
- The Be... series

I'm sick to my stomach to think how many other resources I've lost over the years now. This is nothing less than a fiasco. The lesson is you cannot rely on Logos' cloud approach. You need to keep good backups of your resources.

Anonymous

https://community.logos.com/discussion/comment/284802#Comment_284802

OK, after doing a scan in my new installation of the old installation's resource directory, both have the same number of resources, but all is not well. "Authorized Version" is still missing from the new installation, meaning something must also still be missing from the old installation to get the counts to equal out.

Anonymous

https://community.logos.com/discussion/comment/284812#Comment_284812

Steve from Logos support called me and got Authorized Version to show up finally, although we still aren't really sure why it didn't or exactly what we did to make it show up.