Hmmm ... was I not paying attention AKA why don't I own this?

MJ. Smith
MJ. Smith MVP Posts: 54,862
edited November 2024 in English Forum

I noticed in the SDA base package, that there is a new component to the Faithlife Study Bible for which you wish to charge me.

I checked that it does not appear in my library. Did I miss/ignore some upgrade offer?

Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

Comments

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    MJ. Smith said:

    Did I miss/ignore some upgrade offer?

    No you didn't. It appears in the Chaplains's package too (which I own), but there's nothing in my library that corresponds with it. Perhaps they're still working on it?

    It's always possible it might be a zero dollar resource, at least as far as this package is concerned. So just because it's new to you doesn't necessarily mean you're being charged for it.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭
    https://community.logos.com/discussion/comment/617666#Comment_617666

    Upon further investigation, whatever it is, it's at least misconfigured because:

    1. It's product SKU (27301) doesn't resolve properly.
    2. It doesn't show any parent products in its "Also included in" page.
    3. It appears that I don't own this resource (despite owning Chaplain's, which allegedly includes it). 

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

Categories